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I have a problem with my phone,every time i download or transfer my pictures to ... BlackBerry Pearl forum

  1. #1
    ssfirme's Avatar
    ssfirme no está en línea Stack level 2
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    PICTURE PROBLEMS

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    I have a problem with my phone,every time i download or transfer my pictures to my pc i cant open them.after the jpg it has rem example : 13.jpg.rem,so when i tried to view it I cant.what can i do

  2. #2
    supraz's Avatar
    supraz no está en línea Stack level 2
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    Re: PICTURE PROBLEMS

    i dont know why it would be doing that but if you were to right-click the file then go to rename and remove the .rem so it would be 13.jpg It should work. Let us know if that helps

  3. #3
    ssfirme's Avatar
    ssfirme no está en línea Stack level 2
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    Re: PICTURE PROBLEMS

    no, its says no preview available

  4. #4
    mythmbhurts's Avatar
    mythmbhurts no está en línea Stack level 3
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    Re: PICTURE PROBLEMS

    its because you have the media card encrypted go to option > advanced options > media card settings and make sure you un-encrypt the card and it will work out fine. the only problem is you wont be able to view those files already encrypted since they are encrypted!
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