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i was wondering if i can get some help... i cant receive any picture messges, ... BlackBerry Pearl forum

  1. #1
    kendog1369's Avatar
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    picture messaging problem

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    i was wondering if i can get some help... i cant receive any picture messges, they all show up but they are blank. ive tried calling t-mobile and they were no help. i was wondering if anyone else has had this problem?

  2. #2
    GaryF's Avatar
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    Re: picture messaging problem

    Is this a new problem?
    Have you tried sending one to yourself? For some reason that seems to help "kick start" things, especially with TMO.
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  3. #3
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    Re: picture messaging problem

    yah i tried sending myself a couple and they were blank as well

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    Re: picture messaging problem

    Just checking off the obvious....you have a data plan (or Blackberry Feature Enabler)? Have you already resent your service books? When you look in Service Books (Options>Advnaced> service Books) do youhave a MMS service book?
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  5. #5
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    Re: picture messaging problem

    i have an mms config wap... but not a mms service book.

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    Re: picture messaging problem

    I believe thats the one....
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  7. #7
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    Re: picture messaging problem

    You have to have provisioning set up on your account also and like Gary says, you will need the mms service book. Try logging in to your BIS account online and resending your service books and see if this helps.
    If not, are you sure you have mms as part of your plan? That could also be why you can't receive.

  8. #8
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    Re: picture messaging problem

    ~via BB (wap.pinstack.com)~this happened to me when I first got my pearl as well. Just call tmo & ask for the blackberry feature enabler. It's free and will allow you to send mms!

  9. #9
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    Re: picture messaging problem

    ^^^^
    You need the feature enabler only if you do not have a data plan.
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