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I am having problems receiving some pictures with my phone. Sometimes I would get the ... BlackBerry Pearl forum

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    usmc yang's Avatar
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    picture messages for tmobile

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    I am having problems receiving some pictures with my phone. Sometimes I would get the pics and others it would be a blank. My wife and I both have the 8100 and it happens to both of us. Please help thank you

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    Re: picture messages for tmobile

    I haven't had this problem. Are the bad pics coming from the same person/people?

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    Re: picture messages for tmobile

    This is known issue with TMO, unfortunately we still have yet to find a solution.

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    Re: picture messages for tmobile

    I read somewhere that enabling your firewall is supposed to help with the blank picture message issue w/Tmo. I haven't had that happen as yet so I can't confirm it working
    ~via BB (wap.pinstack.com)~

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    Re: picture messages for tmobile

    I had the same problem but someone on here suggested that I call Tmo and have them add the MMS Enabler (it's free) and it fixed the problem, try it.. maybe that will work.
    Like the angel you are you laugh creating a lightness in my chest,
    Your eyes they penetrate me,
    (Your answer's always 'maybe')
    That's when I got up and left.

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    Re: picture messages for tmobile

    That does seem to be an issue with T-Mobile and has been for a couple of months for me. I've had reps tell me that I needed a new phone, which I've had. Yet, I still have the issue. I will call and ask for the mms enabler and see if that will help me as it seems to have helped some others.

    ~via BB (wap.pinstack.com)~

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    Re: picture messages for tmobile

    Thanks Sadie84, now I just hope it works on my phone!

  8. #8
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    Re: picture messages for tmobile

    ~via BB (wap.pinstack.com)~i also have that problem. Sucks!

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    Re: picture messages for tmobile

    the enabler wont do anything for you concering the blank messages. in Options>MMS change the Multimedia reception to always and change Automatic retrival to Always and see if that helps

  10. #10
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    Re: picture messages for tmobile

    I've had this problem before when I first got my Pearl but usually if I didnt recieve a message I'd tell them to send it again and take the battery out. Sometimes that would work for me or I would look at my Tmobile picture album and the picture message would be there. It was funny because a couple months back I completely forgot I had an album and I clicked on it and I had all this pictures I've never seen before and I looked at the date and from what number and I realized it was a message that never came to my phone lol.

  11. #11
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    Re: picture messages for tmobile

    I called TMO and mentioned the MMS enabler, lady didn't know what I was talking about and we got nowhere. Still have the same problem... sigh.

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    Re: picture messages for tmobile

    anyone else try this yet?? I'll try once I'm off of work..

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    Re: picture messages for tmobile

    It used to happen to me and my wife (8100, but different OS) like 6 months ago a lot. Not anymore. It's a known issue with Tmobile. It is not the phone and it is not the OS, that much I can tell you. It's been discussed on forums up the yazoo and nobody knows what to do about it. Just live with it.
    BB Pearl, Seidio rubberized case.

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    Re: picture messages for tmobile

    Quote Originally Posted by atarisgrl1 View Post
    I called TMO and mentioned the MMS enabler, lady didn't know what I was talking about and we got nowhere. Still have the same problem... sigh.

    Try calling again, ask for a BB specialist.. that's what I did.


    Quote Originally Posted by jeffallen8 View Post
    the enabler wont do anything for you concering the blank messages. in Options>MMS change the Multimedia reception to always and change Automatic retrival to Always and see if that helps
    I had that on my phone too but the problem continued..
    Like the angel you are you laugh creating a lightness in my chest,
    Your eyes they penetrate me,
    (Your answer's always 'maybe')
    That's when I got up and left.

  15. #15
    usmc yang's Avatar
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    Re: picture messages for tmobile

    Does this happen to other BB's or is it a pearl thing
    ~via BB (wap.pinstack.com)~

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