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My phone will turn itself off when its just sitting there...it happens when my phone ... BlackBerry Pearl forum

  1. #1
    TanBucsFan's Avatar
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    Phone turning itself off

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    My phone will turn itself off when its just sitting there...it happens when my phone is charging and when its not charging. Is this happening to anyone else? Is this a defect in the software or something or just a bad phone?

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    reddog187's Avatar
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    Re: Phone turning itself off

    do you have the auto on/off scheduled?

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    Re: Phone turning itself off

    No, I don't.

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    Re: Phone turning itself off

    I have an auto on/off feature for 6am (phone goes off before bed to stop all drunk phone calls & crazy chicks). I've never heard anyone having this issue on the board so it might be faulty hardware then. I bet that has gotten to be pretty annoying. Are you still under warranty?

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    Re: Phone turning itself off

    oh.. though I've heard of faulty themes and games causing strange problems (drug wars caused my talk/end keys to stop functioning). think back to the last time the phone was operating normally and try removing everything you've installed past that point, then do a hard reset and see if the problem goes away.

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    StaceyRVC's Avatar
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    Re: Phone turning itself off

    I had this problem... Tmobile sent me a new phone

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    Re: Phone turning itself off

    It's been since day one BN...it'll just randomly turn itself off...guess I'll have to call tmobile.

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    Re: Phone turning itself off

    hope your warranty is still good, definitely needs to be replaced.

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    Re: Phone turning itself off

    I just bought the phone beginning of February, so yea warranty is still good.

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    Re: Phone turning itself off

    I have this problem too, but Cingular won't allow warrantees for pearls...

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    Re: Phone turning itself off

    Quote Originally Posted by killix
    I have this problem too, but Cingular won't allow warrantees for pearls...
    err?!

    The manufacturers warranty should cover for a year no matter who the provider is.

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    Re: Phone turning itself off

    Yea I've noticed this problem with mines sometimes as well. It would hapen when i just end a call, it would restart. I have t-mobile with OS .71. I'm going to watch it a little longer before I call tmobile.

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    Re: Phone turning itself off

    Just don't tell TMO that you have .71 OS. That's frowned upon.

    I've never noticed this with my TMO with .71 Cingular OS.

    Weird.

  14. #14
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    Re: Phone turning itself off

    killix....Im guessing youre talking about insurance....not warranty.......like blackninja said......should be under manufacturers warranty no matter who your SP.

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