Is it a Brand new phone?
I just got a 8100 and I'm already having problems. Like the title says, my phone isn't charging. I plugged in the wall charger last night and the led on the phone didn't like up. I thought it was the charger but I checked the connection pins on the phone and one of them was missing. is this like normal on the 8100 or am I actually missing one? (Theres four pins but room for a fifth). I would post a pic but I can't
Is it a Brand new phone?
In looking at mi 8130 (which can use the same charger) I see 5 pins. Looks like you might have lost one some how. Is this a new phone? If it is I would return it to the place of purchase. If it is a used phone then, buyer beware.....
Firegeek......and crackberry addict
if its new, take it back and demand a new one!
if its used, well... now you know why they sold it :|
When plugged in does your battery meter display show a charge symbol? Also can you connect it to PC via USB and get it to charge that way?
If still unable to see it charging either of the above ways, take it back for a new one if within your return period.
I had the same problem with my brand new 8100......ended up taking it back and getting a replacement.......fwiw I could charge via usb though.....might want to give this a try?
~via BB (wap.pinstack.com)~
Its new.....I haven't tried charging using the USB. Do I need to install any blackberry software to charge it using USB. Either way I think I'll demand a new one.
Phone doesn't display anything when I try and charge it btw.
Probably just a bad one, mine worked for a while and stopped charging too, luckily I had done a back up recently so I could re-install without loosing to much. I just called them up and had a new one in a few days
Actually I read that the USB drivers from the CD have to be installed to get a full charging rate from the PC (BlackBerry 101 from www.discoverblackberry.com). It will say "Unsufficient USB charging" or something like that if they aren't. I have had that problem before even with the drivers installed.
it addresses the following: (see cause/resolution #5)
Battery in BlackBerry device does not charge when using USB connection to a computer
Doc ID : KB03972
Last Modified : 2007-08-28
Document Type : Support
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- BlackBerry® device
- SDR16694, SDR39937, SDR29770, SDR28539, SDR7956
The battery is not charging when the BlackBerry device is connected to a computer using a Universal Serial Bus (USB) cable.
This problem may be caused by any of the following:
Note: When the battery is charging, a small battery icon appears at the top of the Home screen on the BlackBerry device.
- The USB cable is not properly connected to the computer or the BlackBerry device.
- The computer is in sleep mode.
- The BlackBerry device is connected to the computer through an incompatible USB Hub/card.
- The BlackBerry device is using a battery that was not manufactured by Research In Motion (RIM).
- The appropriate USB drivers have not been installed on the computer.
- The connectors on the data port may be bent or damaged.
The USB cable is not properly connected to the computer or the BlackBerry device.
Verify that the USB cable is properly connected to the computer and the BlackBerry device.
The computer is in sleep mode.
Verify the computer is not in sleep, suspend, or hibernate mode.
The BlackBerry device is connected to the computer through an incompatible USB Hub/card.
Bypass the USB Hub/card and connect the BlackBerry device directly to the computer’s USB port.
The BlackBerry device is using a battery that was not manufactured by RIM.
Insert the battery provided with the BlackBerry device or order a new battery from The BlackBerry Accessories Store at http://www.shopblackberry.com/
The appropriate USB drivers have not been installed on the computer.
Go to your service provider's web site, then download and install the current BlackBerry® Desktop Software version and service pack on your computer. For instructions, see Upgrade Instructions.
The connectors on the data port may be bent or damaged.
Test with a different USB cable or a different computer. Failing that, contact your service provider.