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Whenever I try to voice dial this one person, my Pearl thinks there is still ... BlackBerry Pearl forum

  1. #1
    thevinnman's Avatar
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    Phantom contact in Voice Dialing

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    Whenever I try to voice dial this one person, my Pearl thinks there is still an old contact that I removed a while ago and decides that I can't call the person. Here are the steps that led to this problem:

    - Make a new contact "Robert Heinz"
    - Add contact to myFaves
    - Edit contact, rename to "Robert Hines"
    - Go to myFaves and edit the contact to "Robert Hines" (myFaves isn't tied to the addressbook)
    - Run the Voice Dialing application
    - Say "Call Robert Hines"

    Result:

    The Voice Dialing Application will present a menu with 2 options:

    1. Robert Heinz
    2. Robert Hines

    and will ask me which one I want to call. Unfortunately, if I am using a Bluetooth headset I get no such option and the process aborts. There is no addressbook entry or myFaves entry for "Robert Heinz".

    Any ideas?

  2. #2
    Dirty Cash's Avatar
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    Re: Phantom contact in Voice Dialing

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  3. #3
    thevinnman's Avatar
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    Re: Phantom contact in Voice Dialing

    No idea on how to remove the phantom entry?

  4. #4
    Rcbjr's Avatar
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    Re: Phantom contact in Voice Dialing

    Sorry, I don't know anything about My Fav's entries.

    Only suggestion I could give it to delete both entries, do a Cold Reboot, then enter the My Fav entry again.

    Rcbjr.
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  5. #5
    rkkeller's Avatar
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    Re: Phantom contact in Voice Dialing

    I had all kinds of problems simliar to that with MyFaves and finally just switched to the 1000 minute plan more suited to a BB (unlimited data, emails, txt) with no MyFaves. I had icons switching contacts, duplicate contacts, etc...

    MyFaves also is useless if you need to unblock your number to call someone or enter any special codes, pauses, etc... This flaw alone made useless 2 out of 5 of the people I wanted to use.

    I would try to delete BOTH contacts, do any editing BEFORE adding anything to your MyFaves and if that doesnt work, call TMobile.

  6. #6
    starwatcher's Avatar
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    Re: Phantom contact in Voice Dialing

    I am having the same problem with a phatom entry that I had deleted, and it thinks is still their. Except that if I choose it, it tells me there is no number associated with it. But it always comes back. I even pulled the battery.

    I guess I will deleted all names associated with it, and then recreate and see what happens.
    ________________________
    Ottawa, Ontario, Canada
    Blackberry Pearl
    PIN: 20542F84

  7. #7
    starwatcher's Avatar
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    Re: Phantom contact in Voice Dialing

    I just deleted it in outlook. Synced so that it was gone. Tested voice dial on the Pearl, and it could not find either any longer. Recreated it in outlook. Synced again. And now the phantom is gone.

    But this seems to be a problem.

    I am running .71 by the way.

    Allan
    ________________________
    Ottawa, Ontario, Canada
    Blackberry Pearl
    PIN: 20542F84

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