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Hey, I've had this pearl for about four months, and haven't had any problems. But ... BlackBerry Pearl forum

  1. #1
    MattSmith's Avatar
    MattSmith no está en línea Stack level 1
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    Pearl will scroll, but not select

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    Hey,
    I've had this pearl for about four months, and haven't had any problems. But today, I tried to charge it with a standard USB cable, and it yelled at me, then the keyboard started being unresponsive. I found the charger, and left it in overnight, now it's charged, but I can't select anything with the ball. It will still scroll, and all the other buttons work, but I can't access anything that requires a 'click'

    Any help?

    Thanks,
    --Matt

  2. #2
    N8DBB's Avatar
    N8DBB no está en línea Stack level 8
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    Re: Pearl will scroll, but not select

    Have you tried blowing air into there and seeing if it may just be something stuck under there? Can you still use the enter button to select things?

  3. #3
    Wicked Pearl's Avatar
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    Re: Pearl will scroll, but not select

    try N8DBB ideas and if that doesnt help try pulling the battery for 35-40 secs and put it back in . it might have just had a conflict in the os and it just needs a reset .
    Robert
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    Re: Pearl will scroll, but not select

    i wouldnt blow air underneath it...i am sure i will just push any dust into your phone and under your screen. I would just take out the trackball and flip the phone so the dust can fall out.

    If this doenst work try a battery pull and still doesnt work use a straw as a vacuum cleaner and still doesnt work try blowing air and still doenst work just use the ENTER button. And take it to your provider.

  5. #5
    MattSmith's Avatar
    MattSmith no está en línea Stack level 1
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    Re: Pearl will scroll, but not select

    Oh, I totally forgot about the enter button. Now I can at least use the thing.
    Uhm, I already checked for dust and lint (Carefully dissembled the ball housing and cleaned it.) and no dice.
    I've been playing with it, and i guess the trackball select works 1/35 times.

  6. #6
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    Re: Pearl will scroll, but not select

    take the phone to your service provider

  7. #7
    LLc0oLJ's Avatar
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    Re: Pearl will scroll, but not select

    yea call up if you have tmo they'll send you a replacment phone

  8. #8
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    Re: Pearl will scroll, but not select

    Quote Originally Posted by LLc0oLJ
    yea call up if you have tmo they'll send you a replacment phone
    I doubt that Tmo will send him a replacement phone. I think they might send him the trackball housing unit.


    If this problem presists try this!
    http://www.bbrepairshop.com/repair-8100.html
    Last edited by ruth; 08-24-2007 at 04:28 PM.

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