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CBW sent me a new Pearl because I have had so many warranty problems. They ... BlackBerry Pearl forum

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    Lowrider's Avatar
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    Pearl Warranty

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    CBW sent me a new Pearl because I have had so many warranty problems. They don't want the other one back, it is 3 months old.
    My question...can I get RIM to fix the broken earpiece, on the older Pearl, under warranty? It is less than a year. If so, what or how do I go about it?
    -----------------------------------
    Thx a lot!
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    Re: Pearl Warranty

    I doubt it, if you were sent a warranty exchange it will be on record with RIM, even though they didn't require the old one back. I'm surprised at that though. That is highly unusual. I would suggest you contact RIM directly, but then they might just take that as an attempt at Warranty Fraud and do something you might not like.

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    Re: Pearl Warranty

    Oh, I don't want no trouble. Never knew it was illegal! Thx RCB
    -----------------------------------
    Thx a lot!
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    OSU Buckeye's # 1

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    Re: Pearl Warranty

    Can you order that part online somewhere?

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