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I am having trouble keeping the inbox on my Pearl in sync with my inbox ... BlackBerry Pearl forum

  1. #1
    sethlynet's Avatar
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    Pearl staying in sync with Outlook

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    I am having trouble keeping the inbox on my Pearl in sync with my inbox on Outlook. When I move/delete messages in Outlook, I expect them to go away on my Pearl.

    First, is this a correct assumption?

    If not, here are my settings:

    delete on - mailbox and handheld
    wireless reconcile - on
    on conflicts - mailbox wins

    I have forced a reconciliation and every message I have recieved all day long is still on my Pearl and I only have 4 messages in my inbox in Outlook.

    Any thoughts?

  2. #2
    cherrichiodo's Avatar
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    Re: Pearl staying in sync with Outlook

    sethlynet - are you on BES or BIS - you won't get the reconciliation your looking for unless you are on a BES.

  3. #3
    sethlynet's Avatar
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    Re: Pearl staying in sync with Outlook

    I think I'm using BES. How can I tell?

  4. #4
    cherrichiodo's Avatar
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    Re: Pearl staying in sync with Outlook

    well, *normally* your company would pay for BES -
    BIS is personal...

  5. #5
    sethlynet's Avatar
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    Re: Pearl staying in sync with Outlook

    Definitely BES.

    So messages *should* clear the Pearl as I clear out my inbox in Outlook?

  6. #6
    cherrichiodo's Avatar
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    Re: Pearl staying in sync with Outlook

    then you should probably talk to your BES admin - the IT 'dude' that set you up and let them know that the reconciliation isn't working

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