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I'm hoping someone could please assist me with this issue that has come up. I ... BlackBerry Pearl forum

  1. #1
    veee's Avatar
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    Pearl Scrubbing/Wiping message

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    I'm hoping someone could please assist me with this issue that has come up. I have been using the Blackberry Pearl for days now and recently I went to switch the SIM card to download some information from an existing one. However, when I replaced the battery and the cover, I got the white screen with the hour glass and then it showed a Wiping message and then a Scrubbing message. I took the battery out because I was afraid it was going to erase everything. However, now each time that I put the battery back, I get the same messages described above.

    Does anyone know how I could resolve this? Should I let it complete the Scrubbing process? What does this mean?

    Thanks!

  2. #2
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    Re: Pearl Scrubbing/Wiping message

    vee, welcome to the stacks, does it give you the same message with your original sim card?
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  3. #3
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    Re: Pearl Scrubbing/Wiping message

    Yes unfortunately it does, I've tried a few things like removing the SIM card altogether and just putting the battery back, still same messages. I tried to leave the battery out for at least 5-10 minutes but still the same.

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    kayos72's Avatar
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    Re: Pearl Scrubbing/Wiping message

    is this a personall or company bb?
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  5. #5
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    Re: Pearl Scrubbing/Wiping message

    it's my own device but it's hooked through the company's data plan and enterprise server.

  6. #6
    kayos72's Avatar
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    Re: Pearl Scrubbing/Wiping message

    could be an IT policy? ask your IT guys
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  7. #7
    veee's Avatar
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    Re: Pearl Scrubbing/Wiping message

    Yes, I will do that but it looks like I have no choice but letting it complete it's scrubbing process. Thanks for your help!

  8. #8
    kayos72's Avatar
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    Re: Pearl Scrubbing/Wiping message

    let us know what happens at the end please, I have never heard of this one
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  9. #9
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    Re: Pearl Scrubbing/Wiping message

    well after 85 mins of scrubbing it finished and the blackberry sync'ed back up to the BES and pushed all my settings and apps back to the blackberry.

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