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Okay, tmo is sending me a warranty replacement for my phone. Anyone that has ever ... BlackBerry Pearl forum

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    nik0's Avatar
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    Pearl replacement

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    Okay, tmo is sending me a warranty replacement for my phone. Anyone that has ever had their BB replaced... What condition was the new pearl in? Could you tell it was refurbished? (the lady said it could be) ... Any physical defects?

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    Re: Pearl replacement

    I think that when ever T-Mo sends you a replacement phone that there is a very high proability that it is a refurbished phone. I have asked this question before with replacement phones from T-Mo before, and they told me over the phone that it could be a refurbished phone. I think the way they look at it is that the are replacing a used phone for another used phone which stinks if the phone you are getting replaced is almost brand new. Ask T-Mo customer service directly if it is a refurbished phone. They will tell you for sure.

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    Lightbulb Re: Pearl replacement

    I was shipped a replacement and it was brand new.

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    Re: Pearl replacement

    mine came looks good but not in orignal box not sure if its a refurb no defects
    at all

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    Re: Pearl replacement

    ~via BB (wap.pinstack.com)~most of the times the refurb phones are better because they are checked for more problems than regular new phones and most of times they fix the problems from before

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    Re: Pearl replacement

    mine was a new replacement evan came with a new battery door

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    StaceyRVC's Avatar
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    Re: Pearl replacement

    Can't wait to get my replacement!

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    Re: Pearl replacement

    I get mine tomorrow! I had the... "Magnetic-case-caused-a-black-spot-on-my-screen disorder" haha. Hope you get yours soon too!.

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    Re: Pearl replacement

    Quote Originally Posted by nik0
    I get mine tomorrow! I had the... "Magnetic-case-caused-a-black-spot-on-my-screen disorder" haha. Hope you get yours soon too!.
    Nik, are you getting the black one or the white one?

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    nik0's Avatar
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    Re: Pearl replacement

    I asked if I could actually have the white one as the replacement... they told me no. lol The one I have now is black and the replacement will be black also. I know a lot of people dislike the white pearls, but I think they're slick. But then again...I'm a hardcore Mac user.

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    StaceyRVC's Avatar
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    Re: Pearl replacement

    That's funny I asked for the white one also... They of course told me no... LOL

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    Re: Pearl replacement

    Yeah... sucks...we need some OEM full white housings for the 8100, I'll do it myself! LOL

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    Re: Pearl replacement

    Im with ya on that one!

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    Re: Pearl replacement

    I told them to make sure I got a black one LOL

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    Re: Pearl replacement

    T-mo will send you a new or like new device

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