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Hi all Been having a problem with my 9 month old pearl the last couple ... BlackBerry Pearl forum

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    Phat Git's Avatar
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    Question Pearl light goes out.

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    Hi all

    Been having a problem with my 9 month old pearl the last couple of days.

    The pearl backlight goes out (the screen backlight and keys stays on), the cursor moves, but pressing the pearl or any button takes it in to the call log. Repeated button pressing and scrolling gets the pearl to light up after anything from a few seconds to a couple of minutes, and everything works normally for a bit.

    I've tried cleaning the pearl assembly (pulled it out with a pin etc), cleared the logs, blown compressed air in to it and so on, but still keeps happening most of the time.

    Has anybody come across tis before, or have any bright (sorry!) ideas?

    Thanks

    Alan

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    Re: Pearl light goes out.

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    Hey slab do you think its a hardware issue or a software issue? What OS are you running right now?

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    Re: Pearl light goes out.

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    Oops slab = Alan

    Stupid suretype.

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    Smile Re: Pearl light goes out.

    Hi Reddog187

    I'm begining to think it is a hardware issue. I'm running a fairly old version of the 4.2 OS, can't remember which one at the moment, and the phone is playing up so can't look!!! It was the Telefonica one from way back when updates were rare. I think it will be around 2.0.39 or 40. I've had no problems with it since installing this version around Christmas, until a couple of days ago, hence never upgradred.

    I'm downloading 4.2.1.96 as we speak, but the download is slow. I'll try that, then it is back to the retailer unless someone can suggest a fix.

    Rgs Slab!!

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    reddog187's Avatar
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    Re: Pearl light goes out.

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    Yea if the reinstallation of the OS doesn't help I would definatly bring it in.

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