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Hi All, I've searched the forums for a similar situation, but I wasn't able to ... BlackBerry Pearl forum

  1. #1
    ss1248's Avatar
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    Question Pearl Keys Worn Out - Any Ideas

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    Hi All,
    I've searched the forums for a similar situation, but I wasn't able to find one. I'm having a problem with my 8100 where some of the keys seem to be worn out. They are the keys I use most frequently (those that make up my password and the back/escape key). When I use the keys, they'll only work intermittently, and this can be a huge pain when I'm typing a message using sure type. I've tried using canned air, but with limited results. I've only had my phone since November, and it's my personal phone (don't use it for work email) so I would imagine that there must be people who use a pearl more heavily than I do.

    Has anyone else run into this? Any tips? Thanks!

  2. #2
    GotPearl?'s Avatar
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    Re: Pearl Keys Worn Out - Any Ideas

    I have to say I was a pretty heavy user when I had my pearl and no real problems. I would say canned air would be your best bet but you've already tried it. It usually gets all the junk from under the keys out and makes the keys easier to push. Are you sure you got everywhere with the canned air? I would say if they really really bug you then you could bring it into your carriers store and see if they can exchange it for you since it is still under warranty. The only problem I have had were just creaky keys and canned air seemed to fix that too.

  3. #3
    GaryF's Avatar
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    Re: Pearl Keys Worn Out - Any Ideas

    Replacement KB's are available pretty cheap thru cnn.cn ($3.59)

    They are in HKG so expect a slow delivery time....
    BlackBerry® Certified Support Specialist
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  4. #4
    EricaJ1073's Avatar
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    Re: Pearl Keys Worn Out - Any Ideas

    I'm on my Pearl for 14-16 hours per day, maybe more, and the only key I have problems with is the SYMBOL key. It doesn't really wanna work when typing emoticons in BBM conversations but I'll live. Maybe the OS I upgraded to did it cause it was working fine until I got the Rogers OS.


  5. #5
    Sci-Tek's Avatar
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    Re: Pearl Keys Worn Out - Any Ideas

    get a replacement phone, since its only a few months old its still within warranty and you shoudn't do repairs on the unit yourself

  6. #6
    veronica10's Avatar
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    Re: Pearl Keys Worn Out - Any Ideas

    sometimes my keys seem like they are kind of freezing up or non responsive.. turning my phone on and off usually makes them work better

  7. #7
    ss1248's Avatar
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    Re: Pearl Keys Worn Out - Any Ideas

    Thanks for the input! I'll see if I can get a replacement from Tmo.

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