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I need help. I keep getting the same Aol emails sent to my pearl everyday, ... BlackBerry Pearl forum

  1. #1
    terpdog34's Avatar
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    Pearl / Aol Problems

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    I need help. I keep getting the same Aol emails sent to my pearl everyday, like 200 at a time. then they disappear and come back. It happens a few times a day. It has been going on for a few weeks. Is anyone else having this problem? How do I solve it? And the emails are a few weeks old.

    thanks so much, this site is awesome.

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    reddog187's Avatar
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    Re: Pearl / Aol Problems

    Is it the same message from the same contact?

  3. #3
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    Re: Pearl / Aol Problems

    hey terpdog, have you contacted your service provider??
    You should also check your AOL inbox through your PC just to make sure it ain't a bug with AOL.....maybe others are experiencing the same thing.

    Is your Phone synced with your PC??

    Also, try deleting the emails, do a battery pull and see what happens!!

    Hope this helps

  4. #4
    terpdog34's Avatar
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    Re: Pearl / Aol Problems

    i have tried everything. i have deleted them. i have contacted aol and they were no help. i have tried taking the battery out after a delete.

    it is the same like 200 emails from a few weeks ago and they are all differnet but the same ones i got on those days a few weeks ago. does that makes sense?

    and one of my friends keeps telling me he is getting an email from me like 10 times a day to his blackberry saying blackberry message delivered. and he has a blackberry.

    any ideas? how do i sync the phone and computer? i haven't done that i don't think.

    thanks again. you are all so helpful!

  5. #5
    beeshabo's Avatar
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    Re: Pearl / Aol Problems

    Okay....well reason I ask about the syncing, Is because I've heard of peoples handhelds doing funny things after syncing their to their PC's....but since you haven't, and don't know how..that is no longer a concern!!

    WOW....So, you haven't or have contacted your service provider??, because I'm sure (depending on your carrier) they'd have a record of your outgoing and incoming emails due to data monitoring from their servers....advise them of your problem, and hopefully they can help you

  6. #6
    terpdog34's Avatar
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    Re: Pearl / Aol Problems

    thanks. i did contact AOL and they said there were no problems they knew of and that it must be a blackberry thing.

    i called 4 times and nobody could help. i don't think they knew what they were talking about.

  7. #7
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    Re: Pearl / Aol Problems

    terp

    Not an AOL user but here is what I would try:

    1. On your carriers BIS set up page delete the AOL account.
    2. Clean up / delete your old messages from your AOL account if possible.
    3. Reinstall the AOL account on your BB, again usng your carriers web page
    4. Check your email settings in your messages application (Menu>Options>Email Settings) and make sure that Send Read Reciepts is set to NO.

    Hope this helps - post back your progress!
    BlackBerry® Certified Support Specialist
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  8. #8
    beeshabo's Avatar
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    Re: Pearl / Aol Problems

    terpdog34, I'd also do as Gary says.........Good assist Gary

  9. #9
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    Re: Pearl / Aol Problems

    ok, i did all that. i hope it works. hopefully i will not start getting those emails again. keeping my fingers crossed. thanks for all your help!

  10. #10
    beeshabo's Avatar
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    Re: Pearl / Aol Problems

    I tried....Gary is more Knowledgeable, but I hope it works out!!

    Post back and let us know how it goes......

  11. #11
    terpdog34's Avatar
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    Re: Pearl / Aol Problems

    so far so good.

    if this keeps up i will be calling you a geniuses by tomorrow

  12. #12
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    Re: Pearl / Aol Problems

    No Worries!
    BlackBerry® Certified Support Specialist
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