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Can anyone help me use my new Blackberry Pearl 8100? I have been given a ... BlackBerry Pearl forum

  1. #1
    meelboer's Avatar
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    Pearl 8100 won't accept password because number lock is fixed on

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    Can anyone help me use my new Blackberry Pearl 8100? I have been given a password which is made up of 10 letters but the number lock is on. When I press the alt key the ABC appears in the t op right hand corner but the machine won't allow me to enter any letters, it immediately switches back into 123 mode as soon as I press another key.

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    Re: Pearl 8100 won't accept password because number lock is fixed on

    Quote Originally Posted by meelboer
    Can anyone help me use my new Blackberry Pearl 8100? I have been given a password which is made up of 10 letters but the number lock is on. When I press the alt key the ABC appears in the t op right hand corner but the machine won't allow me to enter any letters, it immediately switches back into 123 mode as soon as I press another key.
    if you keep the alt key pressed does it do the same

  3. #3
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    Re: Pearl 8100 won't accept password because number lock is fixed on

    try holding down the alt key. that should help
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  4. #4
    meelboer's Avatar
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    Re: Pearl 8100 won't accept password because number lock is fixed on

    I tried holding down the alt key but it didn't help

  5. #5
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    Re: Pearl 8100 won't accept password because number lock is fixed on

    If you forget your password

    Important: If you forget your BlackBerry password, do not keep trying to log in. You will be locked out of the device if you type the password incorrectly 10 times.

    If you do get locked out, to reset your password would require a low level reset, or "nuke", which is a fairly drastic procedure. A low level reset wipes out your BlackBerry's memory completely, including the operating system. To make it functional again, you would have to cradle the device and reinstall all the BlackBerry software.

    If you have a BlackBerry with a BES account, and you have forgotten your device password but you have not locked yourself out of the device, the password can be reset by your BES administrator.

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    Re: Pearl 8100 won't accept password because number lock is fixed on

    Hold the alt key down for 5 seconds or until the screen go black. This will change it back to letters. At least it did for me.

  7. #7
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    Re: Pearl 8100 won't accept password because number lock is fixed on

    Are you sure you are at the point of entering a password and not a SIM lock password? SIM locks are numeric only.

    Zo

  8. #8
    meelboer's Avatar
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    Re: Pearl 8100 won't accept password because number lock is fixed on

    Thanks for the tip Amigotek, I was getting confused between a pin and a password - problem sorted!

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