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Hi, Im new to this forum and i hope someone can help me. i got ... BlackBerry Pearl forum

  1. #1
    sanchezuk's Avatar
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    Pearl 8100 doing it own things

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    Hi, Im new to this forum and i hope someone can help me.

    i got a Blackberry Pearl 8100 and ive got a problem.
    my handset keeps on send email, text and going though the menu when i not doing anything,
    now i can not get in to the menu screen anymore.
    does anyone know why this is happen and how i can fix the problem?

    also im i've got a Blackberry Enterprise Server.

    Sanchezuk

  2. #2
    monica.simons's Avatar
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    Re: Pearl 8100 doing it own things

    ~via BB (wap.pinstack.com)~i would love to help you put with that one but I haven't had that problem yet, thankfully. Can anyone else help?

  3. #3
    beeshabo's Avatar
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    Re: Pearl 8100 doing it own things

    Quote Originally Posted by sanchezuk View Post
    Hi, Im new to this forum and i hope someone can help me.

    i got a Blackberry Pearl 8100 and ive got a problem.
    my handset keeps on send email, text and going though the menu when i not doing anything,
    now i can not get in to the menu screen anymore.
    does anyone know why this is happen and how i can fix the problem?

    also im i've got a Blackberry Enterprise Server.

    Sanchezuk
    Wow!! that's pretty weird, I suggest trying a hard reset (Battery Pull).......

  4. #4
    GaryF's Avatar
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    Re: Pearl 8100 doing it own things

    Agree...try a hard reset first -

    Also check and see if your pearl / trackball seems to be stuck down....
    BlackBerry® Certified Support Specialist
    The Shark Tank

  5. #5
    monica.simons's Avatar
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    Re: Pearl 8100 doing it own things

    ~via BB (wap.pinstack.com)~hmm, didn't think of that. Btw I was told by my dealer when I had a slight user error with my phone that the battery pull is a soft reset. Hard reset is under security in options.

  6. #6
    sanchezuk's Avatar
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    Re: Pearl 8100 doing it own things

    Quote Originally Posted by GaryF View Post
    Agree...try a hard reset first -

    Also check and see if your pearl / trackball seems to be stuck down....

    I've checked the trackball and thats working fine.

    Has any know if there are any virus? i got the feeling it a virus.

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