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Okay this is regarding my old phone that I have to send back to T-mobile. ... BlackBerry Pearl forum

  1. #1
    tj2311111's Avatar
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    Password Wont Disable?

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    Okay this is regarding my old phone that I have to send back to T-mobile. I wiped the device and reloaded the T-mobile V 4.2.64 OS. The problem is when the BB Pearl loads it still asks for my old password even though I wiped the device. I cant get into options to disable password, since I cant scroll down on the old phone. What should I do, or how can I disable the password?

  2. #2
    tj2311111's Avatar
    tj2311111 Guest

    Re: Password Wont Disable?

    Bump because I got to get this done. And need help.

  3. #3
    DoUhOllee's Avatar
    DoUhOllee no está en línea Stack level 2
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    Re: Password Wont Disable?

    ~via BB (wap.pinstack.com)~ I'm not too sure how to fix this. Is there any way you can hit 9 or something to scroll down on your old phone? Try contacting tmobile if you can't change it yourself. They should be able to help you.

  4. #4
    cherrichiodo's Avatar
    cherrichiodo no está en línea PINStacked!
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    Re: Password Wont Disable?

    dave - i've asked a tmo employee. wait to see what he comes back with. i think you'll be ok tho

  5. #5
    tj2311111's Avatar
    tj2311111 Guest

    Re: Password Wont Disable?

    Okay thanks Cherri.

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