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I have a BB 8100 through AT&T. I am trying to download 4.5 OS, and ... BlackBerry Pearl forum

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    BigJames's Avatar
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    OS issues

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    I have a BB 8100 through AT&T. I am trying to download 4.5 OS, and not having much luck....I am following all the instructions I can find, but I am not getting prompt saying there is new software....How do I find what OS I have already installed.....GETTING FRUSTRATED!!!!

    James
    BlackBerry Pearl 8110

    bigjames@att.blackberry.net

  2. #2
    GaryF's Avatar
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    After downloading did you install the OS on your desktop? Also if you are not downloading the new OS from AT&T you will need to find and delete the vendor.xml file before you can install it on your device.
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    How do I make sure it is installed to my desktop?

    May sound stupid, but I want to make sure all is well.

    James
    BlackBerry Pearl 8110

    bigjames@att.blackberry.net

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    After you DL the file you need to run it to install it on your desktop. You can go to Control Panel Add and Remove Programs section and it should be listed if it has been installed.

    To find the vendor file look here:C:\Program Files\Common Files\Research In Motion\AppLoader
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    Quote Originally Posted by GaryF View Post

    To find the vendor file look here:C:\Program Files\Common Files\Research In Motion\AppLoader
    I see it in the above, and I see it in - Uninstall or Change program

    But it doesn't tell me there is new updates or anything.....UUGHHH!!!


    James
    BlackBerry Pearl 8110

    bigjames@att.blackberry.net

  6. #6
    GaryF's Avatar
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    Did you delete the vendor file?

    Did you start Desktop Manager / Application Loader?
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  7. #7
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    Yes. I deleted the Vendor File that was at the bottom of the AppLoader page.

    Thanks for all your help so far.

    James
    BlackBerry Pearl 8110

    bigjames@att.blackberry.net

  8. #8
    GaryF's Avatar
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    Try this - go to the same folder that you deleted the vendor file and launch the Loader Application and see if that helps....
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    There is also a vendor.xml file that I found lurking somewhere else on my comp that was stopping my upgrade but I can't remember where it was. Try to do a search on your computer for it.

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    BigJames's Avatar
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    Do I have to delete the 4.3.1.18 that is already there?

    James
    BlackBerry Pearl 8110

    bigjames@att.blackberry.net

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    Make sure you have at least version 4.5 of DM.

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    OK...Another silly question...Where can I find what version my current DM is?

    Thanks
    James
    BlackBerry Pearl 8110

    bigjames@att.blackberry.net

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    Start DM. In the upper right hand corner click on "Help". The click on "About"

  14. #14
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    Thanks.....It is a 4.3.

    S&H
    BlackBerry Pearl 8110

    bigjames@att.blackberry.net

  15. #15
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    Quote Originally Posted by BigJames View Post
    Thanks.....It is a 4.3.

    S&H
    I doubt that is your issue. I have installed 4.5 OS with 4.3 DM. Did you try the Application Loader program I suggested above?
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