Results 1 to 8 of 8

I was happily installing the new OS on my pearl. When is suddenly stopped and ... BlackBerry Pearl forum

  1. #1
    ajberry123's Avatar
    ajberry123 no está en línea Stack level 1
    Join Date
    Sep 2008
    Posts
    4

    O dear - Fatal Error

    Advertisement



    I was happily installing the new OS on my pearl.
    When is suddenly stopped and said "fatal error occurred, please try again"

    Now my phone has a little symbol (a picture of a folder with a circle, square and triangle on it) Which is crossed out and the number 507 under it.

    Turning off and on does nothing, it can't connect to my laptop anymore.

    Please help

  2. #2
    BES Noob's Avatar
    BES Noob no está en línea BES Pro
    Join Date
    Jan 2008
    PIN/ID
    just ask
    Posts
    3,695
    Use the following link below to get your phone back from the dead. Follow the instructions to the tee and you should be good to go.

    http://blackberryforums.pinstack.com...ead.php?t=5178

    Just use the new OS to load into and make sure when it asks you to install languages and what not that you also install docs to go.

  3. #3
    cbeslash's Avatar
    cbeslash no está en línea Stack level 4
    Join Date
    Feb 2008
    PIN/ID
    26936cc9
    Posts
    648
    I get that same thing every time i install my os it is very frustrating. But the link that BES Noob posted saved my *** every time. I even have that link bookmarked.

  4. #4
    Justyn's Avatar
    Justyn no está en línea Stack level 6
    Join Date
    Jun 2007
    PIN/ID
    n/a
    Posts
    1,856
    Quote Originally Posted by ajberry123 View Post
    I was happily installing the new OS on my pearl.
    When is suddenly stopped and said "fatal error occurred, please try again"

    Now my phone has a little symbol (a picture of a folder with a circle, square and triangle on it) Which is crossed out and the number 507 under it.

    Turning off and on does nothing, it can't connect to my laptop anymore.

    Please help
    THE EXACT SAME THING HAPPENED TO ME... but I finally got it to work. The Pearl doens't seem to like Desktop Manager 4.5, so use the DM that came with the BErry... its works! It took me 2 months to figure that out!
    It's not an iPhone addiction, it's insomnia!

  5. #5
    BES Noob's Avatar
    BES Noob no está en línea BES Pro
    Join Date
    Jan 2008
    PIN/ID
    just ask
    Posts
    3,695
    Quote Originally Posted by cbeslash View Post
    I get that same thing every time i install my os it is very frustrating. But the link that BES Noob posted saved my *** every time. I even have that link bookmarked.
    What I have seen out of my experience is that people panic when they see a 513 or a 507 code but usually out of my experiences that the code only lapses for a few moments and goes back to what it is supposed to do. I think that when people see that code people's first reaction is to unplug the phone and I think that is what most people do.

  6. #6
    ajberry123's Avatar
    ajberry123 no está en línea Stack level 1
    Join Date
    Sep 2008
    Posts
    4
    Thanks for the help - I have tried doing it and it is still failing.
    trying download the Java Developers Kit now!!

  7. #7
    ajberry123's Avatar
    ajberry123 no está en línea Stack level 1
    Join Date
    Sep 2008
    Posts
    4
    still failing - Help

  8. #8
    BES Noob's Avatar
    BES Noob no está en línea BES Pro
    Join Date
    Jan 2008
    PIN/ID
    just ask
    Posts
    3,695
    If it fails once it may be not out of the ordinary. Just try it again.

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •