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sorry, but i didn't know how to approach searching this issue... can get: SMS, email, ... BlackBerry Pearl forum

  1. #1
    KING_E's Avatar
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    not getting random types of messages...

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    sorry, but i didn't know how to approach searching this issue...

    can get: SMS, email, and MMS (but can't view attachment and icon will not go away on home screen).

    CAN'T get: Blackberry msg, google IM, or PIN

    the data connection is good cause i get get my Gmail through the Gmail app and browse the internet (although opera mini is stalling out). i just updated the OS to .107 last weekend. i'm using BIS. (and did have a lapse in my service due to non-payment while out of town, if that makes a difference)

    i can't figure it out. i shut it off and back on, and pulled the battery. outside of that, i don't know what else to do.

    any help is appriciated.

  2. #2
    KalebsDad78's Avatar
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    Re: not getting random types of messages...

    Have you logged in to your BIS and resent your Service Books?

    Also, welcome to the "Stacks".
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    KING_E's Avatar
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    Re: not getting random types of messages...

    Quote Originally Posted by KalebsDad78
    Have you logged in to your BIS and resent your Service Books?

    Also, welcome to the "Stacks".
    thanks! (i've been lurking for a long time )

    service books look good. they are all checked and say "active"

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    Re: not getting random types of messages...

    Right but are you sure all the ones are there that need to be there? That is why it is probably a good idea just to have them resent to the device. Once that is done, do a hard reset by powering off the device, remove the battery, and then replace the battery and power back on the device and see if that resolves your issue.
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  5. #5
    KING_E's Avatar
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    Re: not getting random types of messages...

    i'll try it first thing in the morning. thanks either way, i'll let you know.

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