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Hello, I just upgraded to a Blackberry Pearl on the Cingular network at work. My ... BlackBerry Pearl forum

  1. #1
    ajennings's Avatar
    ajennings no está en línea Stack level 1
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    Question not able to purge items from BB Pearl/BES

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    Hello,

    I just upgraded to a Blackberry Pearl on the Cingular network at work. My company runs a BES. On my previous device I was able to purge deleted items to free up space by using the trackwheel to go:

    "Options-->Email Reconciliation-->*click*-->Purge Deleted Items

    The new Pearl required me to install Desktop Manager 4.2. Now, I do not have the same option when I click the pearl on "Email Reconciliation"

    Is there another way to delete messages from my deleted items folder? This is very important for me because I often get so full that I can not send messages until I purge my deleted items folder.

    TIA for any help.

  2. #2
    mayt0pak's Avatar
    mayt0pak no está en línea Stack level 2
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    Re: not able to purge items from BB Pearl/BES

    From the "Email Reconciliation" click menu and you'll see the "Purge Deleted Items"

  3. #3
    ajennings's Avatar
    ajennings no está en línea Stack level 1
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    Re: not able to purge items from BB Pearl/BES

    Thanks for your response. This fixed my problem!

    I was trying to use the pearl like the trackwheel ... but I see you have to use the menu key.

    What a great foum!

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