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I woke up the other day to my black berry pearl's alarm but when I ... BlackBerry Pearl forum

  1. #1
    gp1 online's Avatar
    gp1 online no está en línea Stack level 1
    Join Date
    Sep 2007

    Question None of my buttons are working


    I woke up the other day to my black berry pearl's alarm but when I picked it up the key pad lights were flickering. When I pushed the buttons to stop the alarm nothing worked. I can still scroll left and right and down but not up and When I push the trackball to select it doesn't work. And none of the side buttons or the keypad buttons work. Basically my phone is useless. I'm really in a bind....My phone is a refurbished ATT phone and I didn't get insurance on it, so I'm not sure if I can get it replaced. I was wondering If any of y'all had heard of things like this happening and if there was anything I could do. I have so much info on that phone. I would really like to keep it its such a great device. Any help would be appreciated.

  2. #2
    doughdaddy's Avatar
    doughdaddy no está en línea Device Pro
    Join Date
    Apr 2007

    Re: None of my buttons are working

    Start by doing a battery pull, remove the battery and wait 30 seconds. Reinstall and turn it on. If that does not help you can try updating the OS to the most current version here:
    If it continues than it may be hardware related.

    Let me know if you need anything else with it.

    Welcome to Pinstack and Merry Christmas!

  3. #3
    ir_dizzle's Avatar
    ir_dizzle no está en línea Stack level 2
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    Jan 2007

    Re: None of my buttons are working

    Hey qp1,

    I have the same exact problem w/ my phone (my phone is not refurbished, however - see my post). Does anyone have any idea what is going on????

    I can't figure it out - I have tried everything. Did you also recently upgrade your desktop software to 4.3? I don't know if that is related to your problem... the problems for me started after that, but that probably is just coincidental...

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