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You may also want to resend your service books. You usually can go to your ... BlackBerry Pearl forum

  1. #16
    KenGillis's Avatar
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    Re: No Web Browser Icon

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    You may also want to resend your service books.

    You usually can go to your "setup internet mail", and when it brings you to the browser, under "Settings" there should be an option called "Service Books."

    Click that, and click "Resend Service Books."

    That should get your browser icon back.

    Edit: Looks like someone beat me to it...heh

  2. #17
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    Re: No Web Browser Icon

    thats the other problem. i had my email working but when i clicked on enterprise activation, it couldnt find a server and told me to contact an administator

  3. #18
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    Re: No Web Browser Icon

    are you on BES with your company?
    if not, then that's not the one you want...you want, set up personal email...

  4. #19
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    Re: No Web Browser Icon

    is there a way i can re-setup my email, like i first did upon getting the phone? where you can select "i want to add or creat an email address"

  5. #20
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    Re: No Web Browser Icon

    jpod, who is your service provider? do you have an icon that says 'set up personal email'?
    do you have access to a PC where you can create your account there?

    yes ^^ that choice you will find in the set up wizard....but if you find the icon that says 'set up personal email' that is where you will need to resend your service books

    if you are NOT on a company BES, then you don't need the enterprise activation.
    Last edited by cherrichiodo; 08-09-2007 at 09:35 PM. Reason: Automerged.

  6. #21
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    Re: No Web Browser Icon

    Are your icons hidden?
    1) Highlight any icon.

    2) Hold the alt key and click the trackball and select "Show All" from the dropdown menu. If it is there with a check mark it is greyed out.

    3) To bring it back where you can see it, click Hide Icon and clear the checkmark.


  7. #22
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    Re: No Web Browser Icon

    my service provider is AT&T. I do have access to a pc. I can recieve emails but not send them. If i do a window pops up saying "No message services configured. You will only be able to save draft".

  8. #23
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    Re: No Web Browser Icon

    yep...missing that service book i believe

    here is the link to log on via PC

    http://bis.na.blackberry.com/html?brand=mycingular

  9. #24
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    Re: No Web Browser Icon

    when i try to set my my email via BB using the Setup Wizard, the only options i have are "I want to use a work email account with a Blackberry Enterprise Server" and "I want to skip email set up" there isnt another option

  10. #25
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    Re: No Web Browser Icon

    ok great! the email icon with the little globe is back, so at least im back in business for email. still feelin kinda hopeless about the browser..

  11. #26
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    Re: No Web Browser Icon

    ~via BB (wap.pinstack.com)~

    Hey jpodo you've been handed off to me. How are you doing with the browser?

  12. #27
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    Re: No Web Browser Icon

    Quote Originally Posted by cherrichiodo
    well, you already downloaded the OS that's what you just downloaded

    then you need to dl DM (sorry, but its gonna be a long download)

    https://www.blackberry.com/Downloads...E4F82F9F00E7D4

    choose the first one on the list (Desktop Manager 4.2 so 2)

    before you do all this, have you resent your service books? log in to your account (where you set up email) and to the left should be a choice 'service books'. click that and click send service books. let's see if that invokes the browser.
    this is what confuses me. cause this is the same program as the one you suggested for MD. what am i not getting here?

  13. #28
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    Re: No Web Browser Icon

    Here is another thread that may or may not be of assistance http://blackberryforums.pinstack.com..._t_mobile.html

    This is for T-Mobile users but it may be the same for AT&T. Not sure but it's worth a try if you haven't already done so.


  14. #29
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    Re: No Web Browser Icon

    i tried that but once i plug the phone in nothing comes up saying it recognizes the new OS, it just sits there. and why is it called an OS when it just turns out to be the same exact program as the Desktop Manager program!?

  15. #30
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    Re: No Web Browser Icon

    jpodo just IM me I can probably help you get through this

    my accounts are near my signature

    over there------>

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