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My bb pearl is working fine, I can make calls, but cannot receive calls. it ... BlackBerry Pearl forum

  1. #1
    jordinary's Avatar
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    No voice calls coming through to my pearl

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    My bb pearl is working fine, I can make calls, but cannot receive calls. it diverts straight to V/M and then lists the missed call.
    Does anyone know what the problem is, and how to rectify it?
    Ta in advance.

  2. #2
    ljbyar's Avatar
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    Re: No voice calls coming through to my pearl

    You may have call forwarding enabled Jordinary.

  3. #3
    bellalisa99's Avatar
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    Re: No voice calls coming through to my pearl

    Actually I just started having the same problem. When I try to answer the call the phone goes dark into standby mode and it routes to voicemail. I don't have call forwarding on. Any one have a suggestion?

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    jordinary's Avatar
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    Re: No voice calls coming through to my pearl

    I don't have any forwarding on...?

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    Re: No voice calls coming through to my pearl

    I would assume because something on your BB is using a data connection which prevents the voice connection. Happens to me from time to time
    ~A BlackBerry without a data plan is just a berry without the crack.~
    Links to common questions.

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    bellalisa99's Avatar
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    Re: No voice calls coming through to my pearl

    I recently installed color pearl. I am wondering if this could be the problem.

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    LaTuFu's Avatar
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    Re: No voice calls coming through to my pearl

    Quote Originally Posted by bellalisa99
    I recently installed color pearl. I am wondering if this could be the problem.
    It might be, but probably not. I have color pearl and have had it for a couple of weeks and no issues.

    Have you tried a battery pull reset yet? Pull the battery, let it sit for 30-60 seconds, then replace the battery and turn it back on.

    Definitely try checking to make sure you don't have a browser open, too. You can't surf the net and take a call at the same time. Normally the phone switches over to a call and lets you answer it if you want to, but it might be hung up for some reason.

    You can see all of your open applications by pressing the ALT and back/esc key (the one to the right of the pearl) at the same time.

  8. #8
    bellalisa99's Avatar
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    Re: No voice calls coming through to my pearl

    Thanks LaTuFu. I think that having an open program may have been the problem. I had Texas Hold Em 2 open even though it may not have been connected to the internet. I will also do a soft reset/battery pull.
    I can always count on a fellow stacker to help!

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