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  1. #1
    goddess_ivy's Avatar
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    Question no sound with new email

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    hello
    i'm new to pinstack.
    i've had a pearl for a few months and it used to beep when i had a new email and the red light would flash. but now the red light only flashes. no sound. how do i change this?

  2. #2
    Encrypt's Avatar
    Encrypt no está en línea Stack level 3
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    Re: no sound with new email

    You can double check your settings. Go to your profiles icon on your menu, then scoll the the bottom and hit 'Advanced'. From there you can select each individual email account and check the settings. Double check the actual tone you have set and make sure it's set to "Tone" not "Mute".

    Hope that's clear and helps!

  3. #3
    goddess_ivy's Avatar
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    Re: no sound with new email

    i went to the profiles icon and i hit advanced and i couldn't find the email addresses unless i went to 'loud'. so i went there and it said that the volume is on high.

  4. #4
    Encrypt's Avatar
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    Re: no sound with new email

    Once you hit advanced you must select whatever profile you normally use (one will say "active" next to it, try that one).

    From there look for Messages[Your email here]. Select that, and in the 'Out of Holster' settings make sure it says tone, and that the volume is low/med/high.

  5. #5
    goddess_ivy's Avatar
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    Re: no sound with new email

    thanx that worked!
    (i had to send an email to myself to check it....how sad lol)

  6. #6
    Encrypt's Avatar
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    Re: no sound with new email

    Quote Originally Posted by goddess_ivy
    thanx that worked!
    (i had to send an email to myself to check it....how sad lol)
    Glad I could help!

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