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I've had my Pearl for about three weeks now and and all of a sudden, ... BlackBerry Pearl forum

  1. #1
    dwan's Avatar
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    No more sound. Help!

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    I've had my Pearl for about three weeks now and and all of a sudden, I have no more sound. When I play MP3s or videos, I get no sound through the speakers or through headphones. When my phone rings, my ringtone does not come on. Also, when I make a phone call, I do not hear a ring sound and the next thing I hear is the person answering their phone.

    I have already made sure that my volume is turned up. I don't know what other possible settings to check. One afternoon, the sound just stopped without me making any changes.

    Please help.
    Thanks.

  2. #2
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    I would take the battery out and hold the power button down for 30 seconds and replace the battery. Should be fine, let us know...

  3. #3
    dwan's Avatar
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    Thanks. It worked. I don't know why it works but it did. Thanks for the suggestion CP6169.

  4. #4
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  5. #5
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    For an exact sequence that causes this, read the article linked in this thread.

    Hope this helps
    Rcbjr.
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