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I switched my plan from a family plan to my own, had to switch the ... BlackBerry Pearl forum

  1. #1
    volscian's Avatar
    volscian no está en línea Stack level 5
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    no emails

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    I switched my plan from a family plan to my own, had to switch the number but still have the same phone. When I switched numbers, my email address stayed linked to my phone, I have a blackberry address, butt I no longer receive emails no matter what I do. Help?

  2. #2
    mlin13's Avatar
    mlin13 no está en línea Stack level 3
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    What have you tried so far? Did you resend service books?

  3. #3
    volscian's Avatar
    volscian no está en línea Stack level 5
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    Yeah, I've resent the service books, tried to set up internet email, and a few other things I can't remember right offhand.
    ~via BB (wap.pinstack.com)~

  4. #4
    volscian's Avatar
    volscian no está en línea Stack level 5
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    I looked again, it says my email address is active in my service books. Can't remember how I sent it, I know I can send the hrt registration again, but that did me no good.
    ~via BB (wap.pinstack.com)~

  5. #5
    RogerG's Avatar
    RogerG no está en línea Stack Administrator
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    Make sure your carrier has transferred the data plan as well as the voice plan to your new number. If they have, then try deleting the service books from the device and then resending them from your BIS account.

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