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Do you have any firewalls on computer blocking it from connecting? I had similar issue ... BlackBerry Pearl forum

  1. #16
    TroyL65's Avatar
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    Do you have any firewalls on computer blocking it from connecting?

    I had similar issue and I have to unplug from phone plug back in and then it sometimes works.

    ~via BB (wap.pinstack.com)~

  2. #17
    Venomblood's Avatar
    Venomblood no está en línea Stack level 1
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    (Above posts)...what?

    Anyways, I still can't get it to connect. I've tried doing many steps including using other computers, rebooting, reinstalling the Desktop Manager, disabling Norton Internet Security, removing and replacing the battery (as posted above), and it still will not connect. Please help!

  3. #18
    kieranwest's Avatar
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    So you already tried that BTSC document I sent to you? This is basically the same thing but maybe a little more verbose instructions/layman terms. I know it says for upgrading but the process will work for this as well.
    http://www.pinstack.com/blackberryfo...ead.php?t=5178

    Are you using a dock or USB hub?

  4. #19
    Venomblood's Avatar
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    I've got it directly plugged into a USB plugin on the side of my computer. It's the cable that came with the phone. No luck still.

  5. #20
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    Question

    Quote Originally Posted by kieranwest View Post
    The OS is a separate download from desktop manager. The OS can be downloaded from http://www.t-mobile.com/bbupgrade/
    im having the same problem, and i have att do they have an upgrade???
    and is it my phone? or the computer
    i have the desktop 4.2 installed if i want to upgrade should i install 4.5? cuz i cant even get my blackberry to connect to my computer.

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