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hello! the blackberry pearl is my first smartphone ever...so i'm still learning how to use ... BlackBerry Pearl forum

  1. #1
    c_323_h's Avatar
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    newbie can't send or receive emails

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    hello! the blackberry pearl is my first smartphone ever...so i'm still learning how to use it. anyways, i've set up an email account to send and receive messages on my BB. at first it worked fine...i received all emails and was able to send them out. later it only started to receive some email of them...and now it receives no emails at all. i cannot send emails out either. i have no clue what the problem is

    hopefully you guys can enlighten me

    edit: i have cingular. also i've noticed that my pearl said my network was 'EDGE' (in all caps) and now it's 'edge' (all lowercase). does this mean anything?

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    cherrichiodo's Avatar
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    Re: newbie can't send or receive emails

    are you getting any kind of error?
    have you tried to do a cold reboot? (remove battery while phone is on, wait 30 seconds, put battery back in)
    do you have a data plan? is the phone saying "data connection refused"?
    can you still get online with your device?

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    c_323_h's Avatar
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    Re: newbie can't send or receive emails

    thanx for the fast reply. wow. i just cold booted and i received 40 emails from a couple of days ago. and my 'edge' network went back to 'EDGE'. weird. why does that happen with BBs? thanks so much for your help

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    Re: newbie can't send or receive emails

    not sure, but that is the first thing to try when you are having issues with the little boogers! if that doesn't work, then come here and start the mad searching!

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    Re: newbie can't send or receive emails

    if your haveing trouble with phone try this first(1) turn phone off and take the battery out for a couple of seconds, the put it back together, so that way your phone will reboot and maybe clear any problems..(2) if that doesn't work come here cause there is always someone that can help you...(3) this is what i always do, call you service provider and make them earn their money, thats what their there for....but i like comming here cause you can learn better tricks here, the service want tell you anything cool...
    Last edited by t.brock; 01-12-2007 at 09:54 PM.
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    Re: newbie can't send or receive emails

    c_323_h, Welcome to PinStack.

    Sometime the BB will drop the network connection temporarialy and won't connect back with out a little help. That is what the Cold Reboot does.

    Let us know if there is anything else we can do to help with this problem or your BB.

    Rcbjr
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    Re: newbie can't send or receive emails

    Hello c_323_h, welcome to pinstack. Any luck with your issues?

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