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I just got the blackberry pearl yesterday. For some reason, the maps function on it ... BlackBerry Pearl forum

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    JP101's Avatar
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    New Pearl--Same Problems :(

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    I just got the blackberry pearl yesterday. For some reason, the maps function on it will not work. It just shows lines on the map (which means its loading, but the fact is it won't load) and also, I am having trouble sending/recieving MMS messages on my pear. It was working fine yesterday, but today, it keeps saying retrieval/sending failed. Any help on these would be greatly appreciated.

    Thank You!

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    Re: New Pearl--Same Problems :(

    Do you have a data plan? if not getting one will solve the problem. If you do the standards batt pull, resend service books and reload os. if you've done that hopefully someone out there will have a better answer

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    JP101's Avatar
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    Re: New Pearl--Same Problems :(

    I have the T-Mobile total internet package. It has unlimited data usage. I think I may have found the problem for that, however. Instead of EDGE it says edge. But, as far as the maps function, I can't get that to work. And unfortunatley, I got the phone new off of ebay, its the english model, but I got it without the manual or any kind of software
    As far as the maps function, however, I still cannot get that to work.

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    Re: New Pearl--Same Problems :(

    Are you able to send or recieve email?
    Can you browse the Interwebnet? lol
    I would suggest sending three service books to yourself.
    options > advanced options> service books > click provisioning > then then show HRT > then send service book.

    Send three books (provisioning, MMS config, Blackberry internet browsing)
    Try a Battery pull after.
    Cross your fingers, make a wish and try BB maps again.
    If the problem is with BB maps try
    google maps http://www.google.com/gmm (OTA (over the air using your BB)
    BlackBerry® Certified Support Specialist

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    JP101's Avatar
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    Re: New Pearl--Same Problems :(

    I don't have those on my service books, nor the option to send them to myself. I have the new gold pearl released by t-mobile not too long ago, so it may be running a newer OS?

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    Re: New Pearl--Same Problems :(

    Humm...I tried getting google maps, and when I run it it gets hung up at "4" then comes up with the message "Uncaught exception: java.lang.NullPointerException"

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    Re: New Pearl--Same Problems :(

    I think it may be the Gold Pearls, because I am having problems with mine too:cry:

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    Re: New Pearl--Same Problems :(

    Have you setup your email? You need to setup your data and resend your service books.

    http://blackberryforums.pinstack.com...on_issues.html

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    Re: New Pearl--Same Problems :(

    I don't have blackberry e-mail, and when i go to register my e-mail it says that i have to have a blackberry e-mail client.

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    Re: New Pearl--Same Problems :(

    who's your carrier?

    edit:
    Nevermind go to your TMO account and setup your email. Should be link on the bottom left.
    If you cant find it use the link i gave before and use those directions in #13 to get your email setup
    Last edited by reddog187; 10-02-2007 at 08:00 PM.

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    Re: New Pearl--Same Problems :(

    ~via BB (wap.pinstack.com)~Download Softreset @ geekandproud.com
    Reset the phone a few times then try powering it on and off a few times. Go to host routing table in options/advanced ops/host routing table. Scroll to bold t mobile setup hit the menu key and select "register" repeat reset and power on / off. Yet that it'll probably work

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    Re: New Pearl--Same Problems :(

    ~via BB (wap.pinstack.com)~ok go to www.T-mobile.com/bbupgrade and download the os and run the download this will reinstall the os on your phone. Also talking to tech support can resend the service books.

  13. #13
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    Re: New Pearl--Same Problems :(

    Quote Originally Posted by JP101
    I have the T-Mobile total internet package. It has unlimited data usage.
    The total internet package usually refers to the data plan forthe Windows Mobile devices, makes sure you have the Blackberry data plan, they are different

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