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Hello - I just updated to the newest Rogers OS and everything went smooth on ... BlackBerry Pearl forum

  1. #1
    vankai's Avatar
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    New OS Issues - Email Notification not working right

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    Hello -

    I just updated to the newest Rogers OS and everything went smooth on the install. I really enjoy it, however I'm noticing now that when I get emails in, my vibrate does not work. In fact no notifcation (tone or vibrate) works when a new email arrives. The only time it works is if I send an email out. I've tried it on different themes and still the same issue. Any ideas what would cause this? Thanks in advance.

  2. #2
    cherrichiodo's Avatar
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    Re: New OS Issues - Email Notification not working right

    have you checked your profiles to see if they changed?

    profiles/scroll to advanced? the theme will have nothing to do with it.

  3. #3
    vankai's Avatar
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    Re: New OS Issues - Email Notification not working right

    all the profiles settings stayed the same

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    Re: New OS Issues - Email Notification not working right

    have you tried the 'battery pull'...

    honestly, you could have just had a bad install...may need to reload it again

  5. #5
    vankai's Avatar
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    Re: New OS Issues - Email Notification not working right

    yea ive tried that. no go. even created a new profile, still didnt work. how could it had a bad install if i got no error during the install. everything went smoothly.

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    Re: New OS Issues - Email Notification not working right

    not really sure why it happens...prolly not very often. i had this happen on my first upgrade...not the vibrate, but the smiley on the bbm wouldn't go away...nothing would fix it. but a wipe and fresh install fixed it.

  7. #7
    vankai's Avatar
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    Re: New OS Issues - Email Notification not working right

    ok I've fixed it. It turns out that my profile stored on the blackberry server was causing the issue. I'm thinking it didn't know about the newest software installed on the phone and didn't like it. So pretty much I just removed my account and readded it. Now everything works like a charm. Thanks for the help anyways!

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