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On the homescreen of my pearl it shows how many new emails I have. If ... BlackBerry Pearl forum

  1. #1
    mypig7's Avatar
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    New email counter on homescreen

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    On the homescreen of my pearl it shows how many new emails I have.

    If I access my email inbox and open one of the new ones then file it in a folder,
    the number of new e-mails shown on the front screen doesn't go down by one, it stays the same.

    Any ideas why not.

    Cheers

  2. #2
    tkgeekwill's Avatar
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    Re: New email counter on homescreen

    Are they being marked read?
    Smartphone Reviews-

    Technophobia

  3. #3
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    Re: New email counter on homescreen

    Go into the folder where you placed the email, open it then close it. That might do the trick (it might not have recognized the email as having been opened).

  4. #4
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    Re: New email counter on homescreen

    Hi,

    I've tried that and the number still doesn't change.

    Cheers
    Chris

  5. #5
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    Re: New email counter on homescreen

    Reboot?
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  6. #6
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    Re: New email counter on homescreen

    Quote Originally Posted by tkgeekwill
    Reboot?
    I think so!

  7. #7
    mypig7's Avatar
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    Re: New email counter on homescreen

    How can I do that?

    Thanks
    Chris

  8. #8
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    Re: New email counter on homescreen

    While the power is on, take off the back cover of your Pearl and pull the battery out. Leave it out for at least 30 seconds then replace it. The Pearl will reboot and you can see if your problem is fixed.

  9. #9
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  10. #10
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    Re: New email counter on homescreen

    ~via BB (wap.pinstack.com)~ I had the same problem the other day, I had to delete my mailbox. Good luck

  11. #11
    mypig7's Avatar
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    Re: New email counter on homescreen

    will do.

    Thanks

  12. #12
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    Re: New email counter on homescreen

    Excellent...many thanks.

    It worked.

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