Page 1 of 2 12 LastLast
Results 1 to 15 of 21

So I just got a brand new blackberry 8100 for christmas.. I absolutely love it. ... BlackBerry Pearl forum

  1. #1
    jlakos90's Avatar
    jlakos90 no está en línea Stack level 1
    Join Date
    Dec 2007
    Posts
    7

    NEW blackberry 8100 - No internet? please help.

    Advertisement



    So I just got a brand new blackberry 8100 for christmas.. I absolutely love it.

    However, i cannot figure out for the life of me how to access the internet. I read all of the instructions and I just don't get it. There isn't a browser icon on the menu, there wasn't even an option to add my own email adress on the setup wizard.

    I'm confused.. please help!

  2. #2
    doughdaddy's Avatar
    doughdaddy no está en línea Device Pro
    Join Date
    Apr 2007
    Posts
    3,715

    Re: NEW blackberry 8100 - No internet? please help.

    Did you get a plan that includes data?

  3. #3
    jlakos90's Avatar
    jlakos90 no está en línea Stack level 1
    Join Date
    Dec 2007
    Posts
    7

    Re: NEW blackberry 8100 - No internet? please help.

    i'm not sure its a present from my mom.. i guess i could ask her. i really don't know anything about blackberrys

  4. #4
    doughdaddy's Avatar
    doughdaddy no está en línea Device Pro
    Join Date
    Apr 2007
    Posts
    3,715

    Re: NEW blackberry 8100 - No internet? please help.

    Find out what carrier she got it from, what plan and if it included a data plan. You also need to know if it is an unlimited plan on data or limited in monthly bandwidth.

  5. #5
    jlakos90's Avatar
    jlakos90 no está en línea Stack level 1
    Join Date
    Dec 2007
    Posts
    7

    Re: NEW blackberry 8100 - No internet? please help.

    well she got it a couple days ago its T-mobile.. she said that in order to get the 50$ rebate that she needed to sign up for the monthly internet thing and thats what she did. for some reason though i dont have it. it sucks though i can't call T-mobile because its christmas and they r closed. thanks for your help by the way.

  6. #6
    ChibiPanda's Avatar
    ChibiPanda no está en línea Stack level 2
    Join Date
    Apr 2007
    PIN/ID
    23F3A96F
    Posts
    61

    Re: NEW blackberry 8100 - No internet? please help.

    Go to the t-mobile website and check to see if you actually have it.
    I'm lonely. Drop me a PIN anytime!!

  7. #7
    LaTuFu's Avatar
    LaTuFu no está en línea Stack level 9
    Join Date
    Apr 2007
    PIN/ID
    Just Ax
    Posts
    7,861

    Re: NEW blackberry 8100 - No internet? please help.

    Yeah, its like when your parents forgot to get batteries for the new RC Car they gave you for Christmas. You stare at it all day.

    If you can't access it on the website, call Customer Care tomorrow and they can get you squared away.

    Welcome to the Stacks!
    If I knew where I was going, I might already be there. -- Cross Canadian Ragweed.

  8. #8
    jlakos90's Avatar
    jlakos90 no está en línea Stack level 1
    Join Date
    Dec 2007
    Posts
    7

    Re: NEW blackberry 8100 - No internet? please help.

    bleh.. thanks. I can't really figure out what's up but it looks like they messed up and gave me the wrong plan. but even IF they did shouldn't the software at least be on the phone itself? because its not.

  9. #9
    cliffr39's Avatar
    cliffr39 no está en línea Stack level 7
    Join Date
    Feb 2007
    PIN/ID
    317ASKME
    Posts
    3,064

    Re: NEW blackberry 8100 - No internet? please help.

    no if they provisioned your account with the wrong features it will not show up on your BB. The browser icon is sent to the device by a service book (basically an instruction) from having the BlackBerry data plan on your account.

  10. #10
    LaTuFu's Avatar
    LaTuFu no está en línea Stack level 9
    Join Date
    Apr 2007
    PIN/ID
    Just Ax
    Posts
    7,861

    Re: NEW blackberry 8100 - No internet? please help.

    No. If you don't have a Blackberry Data Plan then none of the internet info will be pushed out to your phone.

    Sorry that happened to you. Won't be the first time (or the last) that a sales rep didn't know the BBs have specific data plan requirements. Not all of them are like the Stacker reps.
    If I knew where I was going, I might already be there. -- Cross Canadian Ragweed.

  11. #11
    jlakos90's Avatar
    jlakos90 no está en línea Stack level 1
    Join Date
    Dec 2007
    Posts
    7

    Re: NEW blackberry 8100 - No internet? please help.

    hmm I went onto t-zones on my phone, clicked the 'WEB' link and it says I can subscribe to T-mobileweb for 5.99 a month.. is that what I'm looking for?

  12. #12
    LaTuFu's Avatar
    LaTuFu no está en línea Stack level 9
    Join Date
    Apr 2007
    PIN/ID
    Just Ax
    Posts
    7,861

    Re: NEW blackberry 8100 - No internet? please help.

    Nope. You need a Blackberry Data Plan. It is a separate and specific Data Plan just for Blackberry devices. Thats why you're not getting anything.
    If I knew where I was going, I might already be there. -- Cross Canadian Ragweed.

  13. #13
    jlakos90's Avatar
    jlakos90 no está en línea Stack level 1
    Join Date
    Dec 2007
    Posts
    7

    Re: NEW blackberry 8100 - No internet? please help.

    so do I need to go back to the store or can I do it over the phone?

  14. #14
    doughdaddy's Avatar
    doughdaddy no está en línea Device Pro
    Join Date
    Apr 2007
    Posts
    3,715

    Re: NEW blackberry 8100 - No internet? please help.

    I am on VZW and don't know anything about T-mo's plans. I will have to refer to the others that have had or have it. I know it is setup differently than Verizons but all need some type of data plan for the BB. Check this page for T-mo's BB plans. http://www.t-mobile.com/shop/plans/D...ackBerry%c2%ae
    -------
    Quote Originally Posted by jlakos90 View Post
    so do I need to go back to the store or can I do it over the phone?
    Verizon lets you add features and items such as data via the web. Check the T-mo site for something similar.
    Last edited by doughdaddy; 12-25-2007 at 06:22 PM. Reason: Automerged.

  15. #15
    LaTuFu's Avatar
    LaTuFu no está en línea Stack level 9
    Join Date
    Apr 2007
    PIN/ID
    Just Ax
    Posts
    7,861

    Re: NEW blackberry 8100 - No internet? please help.

    They should be able to do it over the phone.
    If I knew where I was going, I might already be there. -- Cross Canadian Ragweed.

Page 1 of 2 12 LastLast

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •