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I was removing some unused apps off my pearl i loaded up desktop manager check ... BlackBerry Pearl forum

  1. #1
    trapdogg's Avatar
    trapdogg no está en línea Stack level 2
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    need some help right quick

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    I was removing some unused apps off my pearl i loaded up desktop manager check the unwanted, then hit next. the progress bar stopd about 3/4 of the way and has not moved for about a hour now. what do i do to fix this with out missing up my pearl

  2. #2
    thestewside's Avatar
    thestewside no está en línea Stack level 3
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    Re: need some help right quick

    Is your pearl ok? Is it working and only DM is stuck? Or is your pearl stuck off also? I would un-install Desktop manager the re-install the give it a whirl. Mine was messed up after I updated to the new OS, had to re-install and then it worked like a charm

  3. #3
    trapdogg's Avatar
    trapdogg no está en línea Stack level 2
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    Re: need some help right quick

    everrything has been fine till today. it looks like it is stuck removing a app would it be ok if i unplug usb. would this hurt my phone

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    thestewside's Avatar
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    Re: need some help right quick

    What does the screen on your pearl look like? is it frozen also?

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    thestewside's Avatar
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    Re: need some help right quick

    to be honest you dont have much of a choice. I would unplug it and if you lose anything, there are about 1,000 people on this site that can help you get it back. I bet the re-install of the desktop manger will solve your issue. but before you un-install try to load or delete an application again. It sounds like a small glitch that froze it up real quick.
    Last edited by thestewside; 10-10-2007 at 03:21 PM.

  6. #6
    dogNamedMerl's Avatar
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    Re: need some help right quick

    Does the Pearl's screen still show the -connected to the computer- cartoon? If not, you can unplug it safely. If so, and it really seems frozen, I don't think unplugging can damage anything irreparably. I'd just reboot your computer, do a battery-pull on your Pearl, and then software update again. I've found the DM software to be a bit flakey in the past too. Just my two cents.

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