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Hi All, I have been lurking in the forum for a while and have found ... BlackBerry Pearl forum

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    dwagman's Avatar
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    Question Need Help with browser

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    Hi All,

    I have been lurking in the forum for a while and have found alot of good stuff, but now that I have a problem, it was time to join. I have been using blackberries for about a year, started with the 7920 and just got a pearl a few weeks ago. Once I got the pearl, everyone else had to get one, and now I'm stuck teaching everyone how to use their devices and troubleshooting their problems. I have one of their Pearl's (cingular), and the damned thing doesn't have the browser application. The internet works through medianet, and it has an internet plan. I tried to resend the packets through Host Routing Table, and keep getting the registration emails, I have email working (not BES, just blackberry internet), and everything else seems ok, but the browser app. never came to the phone. Cingular has been no help, so, now I have come here. I am using the internet from my tethered pearl (T-Mo) as we are all on vacation together to DL the cingular os update, but its just too large to download over the bb. Any suggestions?

    Thanks in advance for your help.
    -David

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    husnain1's Avatar
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    Re: Need Help with browser

    did you try resending the service book through the cingular website.

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    dwagman's Avatar
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    Re: Need Help with browser

    ~via BB (wap.pinstack.com)~

    I don't know how to do it off the Cingular site. The closest thing I got to support from Cingular was the new os download I can't do while away. Further instructions would be greatly appreciated.

    Dw

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    cherrichiodo's Avatar
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    Re: Need Help with browser

    here is the link to cingular BIS
    http://bis.na.blackberry.com/html?brand=mycingular

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    dwagman's Avatar
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    Re: Need Help with browser

    Resent the service books, and tried the host routing table again after i sent the service books from the site, still nothing. Any ideas?

    Thanks for your help,
    David

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    Re: Need Help with browser

    what exactly is medianet? (something specific to cingular)...on the home screen make sure all the icons are showing (click menu on home screen and make sure there is a check mark next to show all)

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    dwagman's Avatar
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    Re: Need Help with browser

    Medianet gives access to their crappy home page and acct info and that sort of stuff (like Tzones for Tmobile); and all the apps are being shown.

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    husnain1's Avatar
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    Re: Need Help with browser

    Quote Originally Posted by dwagman
    Medianet gives access to their crappy home page and acct info and that sort of stuff (like Tzones for Tmobile); and all the apps are being shown.
    oh ok, go to options>advanced options>applications and see if the browser is listed there..oh and have you tried a battery pull?

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