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I had put a downloaded ringtone on one of my contacts it doesn't play the ... BlackBerry Pearl forum

  1. #1
    mrojredd's Avatar
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    need help

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    I had put a downloaded ringtone on one of my contacts it doesn't play the song, It plays the t-moble song.

  2. #2
    fbriceno97's Avatar
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    Re: need help

    Try a battery pull out, then if this not work, go to the contact, choose EDIT, goto the last line "Custom Phone Tune", then press menu key and choose "Delete Field".... go backwards saving the contact, once again edit it, press Menu Key and Choose "add custom Phone Tune", navigate to the ringtone you want and select it, save the contact.... and it should work fine.

    let us know how it goes...

    Cheers

  3. #3
    mrojredd's Avatar
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    Re: need help

    no it didnt work. I got it work at 1 time now its not. I tryed what you said and nothing.

  4. #4
    GaryF's Avatar
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    Re: need help

    Now, When you look at the contact in question and scroll down to the bottom of the screen does it have a custom ring tone listed?
    BlackBerry® Certified Support Specialist
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  5. #5
    abaqueen's Avatar
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    Re: need help

    When you open your phone book and scroll to this user, select your bb menu button and select edit. Scroll to the Custom Phone Tune field, what does it say? If it says Browse then do that and add the ringtone you downloaded, You have to hit the bb menu key again and save it.

    Another way to check if you properly saved the custom ringtone is to go to profiles, go to advanced and scroll down there should be an exception there for the caller(s) with custom ringtones.

    Hope this is helpful,

    Angie
    AngieB
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  6. #6
    Arcenannie's Avatar
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    Re: need help

    WAY COOL! I was wondering how to do this! THANKS!

  7. #7
    mrojredd's Avatar
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    Re: need help

    i wiil try it thanks I hope it works.

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