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So heres my problem ; I go to `profiles` > advance > new profile > ... BlackBerry Pearl forum

  1. #1
    KristinDarling's Avatar
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    ...My {Profiles} Not working? -Freezing.

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    So heres my problem;
    I go to `profiles` > advance > new profile > Then i type the name of the new profile...then go down (-to edit the sounds-) but when i click `phone, ` sms , or browser or something my phone freezes, even when i just press edit .
    I thought it was because i was making a "NEW" ` profile....but unfortunately, even when i tried to make ` an 'exception` on an already made profile...it also freezes.
    ANY idea on my problem..?
    .........I don't have the beta OS or anything.
    Im running the 4.2 -os i don't have any added apps.
    no messages,no call logs, basically nothing phone's bare..

  2. #2
    KristinDarling's Avatar
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    - Imma try to re-install the OS, and see what happens...=/

  3. #3
    KristinDarling's Avatar
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    - Reinstalled OS-....
    Nothing changed still freezes =/
    AHHHH.

  4. #4
    KristinDarling's Avatar
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    Did like three battery pulls ' lasting ...about 20 minutes each.

  5. #5
    reddog187's Avatar
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    So did you totally wipe the device? Also if you restored your prior information it could also restore the probem.

  6. #6
    KristinDarling's Avatar
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    Not a complete wipe.
    I just re-installed the OS.
    .......Should i wipe it?

  7. #7
    reddog187's Avatar
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    Yeah I would give that a try since you have nothing to loose.

    What version of the OS are you using? You may want to try to upgrade it another one first. See if that helps at all.

  8. #8
    KristinDarling's Avatar
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    4.2.107.T-mobile...blah, I was about to try the 4.5 beta..but decided against..
    -IS wiping hand-held.

  9. #9
    KristinDarling's Avatar
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    -Okay i wiped it, Did two battery pulls and my phone still freezes.

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