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yesterday my 8100 started behaving very odd. 1. in the inbox if i press the ... BlackBerry Pearl forum

  1. #1
    nearmars's Avatar
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    my pearl is on the fritz?

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    yesterday my 8100 started behaving very odd.
    1. in the inbox if i press the menu key the the default selected action is executed
    2. if i open a sms or email the reply is automatically selected and then send is selected.
    3. the top row of keys (!123.) are all used for alternate purposes - if i search for a contact LA the a initiates a call to the first L in my address book.

    the behavior is almost like a key is stuck, but can't see if anything is wrong. i've tried a hard reset and that doesn't fix.

    any ideas?

    mike

  2. #2
    Traknologist's Avatar
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    Re: my pearl is on the fritz?

    Canned air??? As far as I know that's safe. I mean maybe something is inside... it's worth a shot.

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    kayos72's Avatar
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    Re: my pearl is on the fritz?

    ~via BB (wap.pinstack.com)~ when was the last time you did a batt pull? Phone on batt out 30 second then back in. Start there then post back with results thanks

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    Re: my pearl is on the fritz?

    Hey!! I had the same problem. It like went crazy and started selecting random things. One time it selected the lock keyboard icon over and over again and I couldnt unlock it. It selected teh default menu key and it would answer my calls and put it on mute and hang up too! I just called up the replacement service because the guy in the Cingular store told me to, and they sent me a brand new one.. Hope this helps you if that's the case.

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    nearmars's Avatar
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    Re: my pearl is on the fritz?

    Quote Originally Posted by kayos72
    ~via BB (wap.pinstack.com)~ when was the last time you did a batt pull? Phone on batt out 30 second then back in. Start there then post back with results thanks
    batt pull is what i was referring to when i said "hard reset"

    it doen't make a difference.

    last night the phone sent 100+ blank reply emails to someone who sent me an email yesterday. ack this is getting retarded.

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    Re: my pearl is on the fritz?

    Canned Air Can help a lot. And even a Software reload. But if the key is pressed is activating what is on the next key it could be a pad alignment problem which would require a replacement.
    J. "Wyatt" Croom
    Blackberry 8520
    Spelling doesn’t determine your I.Q.
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    Re: my pearl is on the fritz?

    May need to do a wipe and then install the OS.

    If that doesn't work, you'll probably have to take it in and get another one.

    Are you still within your trial period, or have you had it for a while?

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