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Hello, My name is Steven Cisar im 20 years old and live in Altadena, California. ... BlackBerry Pearl forum

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    My First.

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    Hello,
    My name is Steven Cisar im 20 years old and live in Altadena, California. I am currently racing BMX and I just turned pro 2 months ago. BMX will be in the Olympics in 2008, and my main goal in life as of now is to make the Olympic team. I am new to the Blackberry world, I was a former SK2 and recently a SK3 user. I am so glad I made the jump to the Pearl, as it absolutely blows the Sidekicks out of the water in every way. I love my pearl. I have been browsing this forum for 1 month now, and I finally stepped up and registered.
    My first problem occured today when I purchased IM+. When I try to register, I put my license # in, and it tells me open tunnel- failure. I have tried emailing shape services, but have not recieved an answer. Thanks for reading. Hope you all can help.

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    Re: My First.

    Quote Originally Posted by cisar943
    Hello,
    My name is Steven Cisar im 20 years old and live in Altadena, California. I am currently racing BMX and I just turned pro 2 months ago. BMX will be in the Olympics in 2008, and my main goal in life as of now is to make the Olympic team. I am new to the Blackberry world, I was a former SK2 and recently a SK3 user. I am so glad I made the jump to the Pearl, as it absolutely blows the Sidekicks out of the water in every way. I love my pearl. I have been browsing this forum for 1 month now, and I finally stepped up and registered.
    My first problem occured today when I purchased IM+. When I try to register, I put my license # in, and it tells me open tunnel- failure. I have tried emailing shape services, but have not recieved an answer. Thanks for reading. Hope you all can help.
    go to your home screen, then open the menu, then
    options -> advanced options > tcp and put in

    wap.voicestream.com for your APN address leave user/pw blank

    let us know how it works out.

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    Re: My First.

    ~via BB (wap.pinstack.com)~
    Try this:

    http://blackberryforums.pinstack.com...ghlight=tunnel

    Welcome to the stacks!

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    Re: My First.

    Thanks for the quick reply ericugs. Unfortunetley I am getting the same message.

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    Re: My First.

    Also you need to register with your network

    Home screen menu, options -> advanced options -> host routing table

    Hit the menu button, then "register now"

    also, make sure you saved the wap.voicestream.com *saved* in the tcp setting, I hit back on accident instead of saving it the first time. I know seems unlikely but it could happen!

    Regards,

    Eric

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    Re: My First.

    ~via BB (wap.pinstack.com)~Welcome to pinstack.

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    Re: My First.

    ~via BB (wap.pinstack.com)~hey welcome to stacks and hope u make the olympic team!

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    Re: My First.

    It's amazing how you typed up that message while "currently racing BMX" that is a truly outstanding example of multitasking! Just kidding with you. Welcome to the Stacks!

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    Re: My First.

    ~via BB (wap.pinstack.com)~Welcome to the stacks cisar943 & I trust you will do great in '08!

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    Re: My First.

    Welcome to the Stacks. I wish you the best on your goals in 08.

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    Re: My First.

    Hold ur berry up to the camera while ur on the podium gettin the gold!
    ~via BB (wap.pinstack.com)~

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    Re: My First.

    Welcome to the Stacks! And good luck!

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    Re: My First.

    Thanks for all the kind words. If im on that podium, I will be sure to hold my pearl up high . I have tried so many things and im still getting the same problem. I am emailing with Shape Services, but it just takes like a whole day to hear back. Thanks for all the help, Im going to keep trying.

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    Re: My First.

    cisar943, Welcome to PinStack.

    Let us know if there is anything else we can do to help with your BB.

    Rcbjr
    You Ask, We Will Answer
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    Lightbulb Re: My First.

    Hi Steven,

    I was having the same issues as you and the following worked for me:

    1. On your BlackBerry Pearl, go to Options>Setup>Advanced Options>TCP and enter the following:

    APN: wap.voicestream.com
    Username: leave blank
    Password: leave blank

    2. Launch IM+, do not auto configure. Enter licensce key. Register. (Press menu button, select register)
    3. If you get any error messages at this point, ignore them. Press the menu button. Go to Settings>Connection. Enter the following:

    Connection type: Chnage to TCP, or TCP/IP
    User BB Transport: Default
    Server Polling rate: 5 minutes (i dont know what this means so I left it alone)

    These settings worked for me.

    Let me know if they work for you!

    See you in '08!

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