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First I must say sorry for positng this again.. I posted in the wrong forum ... BlackBerry Pearl forum

  1. #1
    Poloknight's Avatar
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    Question MY FAVES ON UNLOCKED PEARL

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    First I must say sorry for positng this again..
    I posted in the wrong forum

    I just recently got my 8100 Pearl(unlocked) I have tmobile. I was allowed to sign up with a myfaves plan. I went and set up my myfaves contacts on the website without a hitch..

    One CSR( customer service rep) told me MYFAVES would download automatically to my phone, another told me it would not, then another told me I dont need the 5 circles if I set it up on the web, last one told me regardless of me setting it up on the website the myfaves numbers it will not work.

    Can someone please give me a correct answer(twitching at this point)
    Thanks to all that help

    Polo
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    Re: MY FAVES ON UNLOCKED PEARL

    It should show up as an icon on your phone. No question about it. They can send it to your phone if you signed up for it. I had a problem with it and they sent it to my phone just in case (I still had it, and set the icons on the website too).
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  3. #3
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    Re: MY FAVES ON UNLOCKED PEARL

    Is the phone a T-Mobile Phone? It will not download to the phone unless it's a TMO phone. Unless someone has a hacked .alx file.... Hmmm....
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    Re: MY FAVES ON UNLOCKED PEARL

    haha, you came to the right place. t-mobile reps aren't fully trained on all aspects of the pearl and plans, but they try their best. I love this site cuz most of the users have 1st hand experience.

    I am on an unlocked 8100 on t-mobile and have the fave5 plan and it works fine. it will still work whether your phone is locked or unlocked. the "5 circles" software usually automatically downloads to your phone when it has been activated (if it's an unlocked t-mobile phone). if it doesn't download you can sign into t-mobile.com and have it resent down. the software is really just a medium to allow you to see who is currently set to your fave5 plan and to also allow you to change it without signing onto the site.

    sometimes the two go out of sink, but the one that wins out is the settings online, so try and keep an eye on it. hope that clears it up for you.

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    I7oobie's Avatar
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    Re: MY FAVES ON UNLOCKED PEARL

    ::Cough:: Please ignore my post above...
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    Re: MY FAVES ON UNLOCKED PEARL

    Thanks everyone..
    Its an unlocked 8100 originally cingular branded. Everything works when switching to Tmobile minus the myfaves display on the phone. So as long as its ok on the website I am hoping I should be ok on the phone.

    thanks again all

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    Re: MY FAVES ON UNLOCKED PEARL

    BlackNinja, I have logged into the TMOBILE site and cannot see where to send down the myfaves to the phone.. Can you when you get a moment provide just a lil more detail as to where.. (lil afraid to call back the CSR's LOL

    Thanks

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    Re: MY FAVES ON UNLOCKED PEARL

    it's not a button option on customer side (as it is with t-mo rep). just slightly change the name of any of your contacts and then press save and it sends down the changes to your phone. (lil trick I picked up)

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    Re: MY FAVES ON UNLOCKED PEARL

    Merci beacoup
    I will give this a try.

    thanks again

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