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i know this belings in the tmobile section, i did post there since this one ... BlackBerry Pearl forum

  1. #1
    quantumiq's Avatar
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    My Fav 5 Blue cirle/gold ring

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    i know this belings in the tmobile section, i did post there since this one is more active. one of my fav contacts seems to be locked up. even though i have 5 contacts registered only 4 show up, the other is a blue screen and theres no name on it, can't do anything with it. any ideas?

  2. #2
    smomus's Avatar
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    Re: My Fav 5 Blue cirle/gold ring

    hey quantumq i had this exact thing happen last week..
    someone recommended resending my data packs then refreshing the myfaves... said it worked for them but not me
    i ended up reinstalling my os but the blue circle did not go away until i wiped my pearl too
    let me know if you need any help with this
    SMO ;-)

  3. #3
    quantumiq's Avatar
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    Re: My Fav 5 Blue cirle/gold ring

    hmm is it difficult to wipe? im worried about messing up my pearl

  4. #4
    quantumiq's Avatar
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    Re: My Fav 5 Blue cirle/gold ring

    just did a wipe on my handheld which was pretty simple to do. for people who are afraid to wipe, its really easy nothing to be scared of. however i think my default fav pictures changed but no big deal. now everything seems right as rain. thanks guuys

  5. #5
    Eddie_gauge's Avatar
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    Re: My Fav 5 Blue cirle/gold ring

    This is a known issue with TMO .64 software. (yet another one). Ultimately smomus is right. Back up info to pc, wipe handheld, restore info. This is a temporary fix b/c unless you get new S/W it will come back. I went to Rogers 4.2.1.94 and now on 4.2.1.101 and have never had this issue.
    If you chose to upgrade your S/W use this link to get it http://blackberryforums.pinstack.com...are_links.html

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