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When i try to switch it on the battery sign comes on screen with a ... BlackBerry Pearl forum

  1. #1
    cosmicstavros's Avatar
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    my blackberry pearl won't switch on

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    When i try to switch it on the battery sign comes on screen with a red line accross.
    I remove the battery and sim several times and same thing again.
    Tried another battery and nothing.
    any suggestions?

    need to get my data from the phone

  2. #2
    jblackfish's Avatar
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    Re: my blackberry pearl won't switch on

    I think your battery's gone. That pic of the battery with the slash across it means it doesn't have a battery in it. You get the same thing if you take the battery out and plug it into a charger or usb.

    NEW: When you try another battery is "nothing" the same thing (pic with slash) or literally nothing?

  3. #3
    fritter's Avatar
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    Re: my blackberry pearl won't switch on

    jblackfish is correct. Try plugging the bb into a power outlet to give it juice with the battery out and see if it comes back to life.

  4. #4
    cosmicstavros's Avatar
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    Re: my blackberry pearl won't switch on

    tried that and still the same.
    put the phone with the battery off in charge and the same sign comes on screen.
    -------
    dont know what else to do
    Last edited by cosmicstavros; 02-14-2008 at 08:37 PM. Reason: Automerged.

  5. #5
    reddog187's Avatar
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    Re: my blackberry pearl won't switch on

    ~via BB (wap.pinstack.com)~

    Have you tried plugging it in to your PC to try to access the divice?You may need to reinstall the OS. Have you backed up you information lately?

  6. #6
    Thanatos504's Avatar
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    Re: my blackberry pearl won't switch on

    If your phone is still in warranty (1 year from RIM), you can call CS and ask for a replacement. My experience with TMO is that it is really easy to get a replacement phone, and they have it to me in roughly 2 days, even though I opt not to pay for express shipping.

  7. #7
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    Re: my blackberry pearl won't switch on

    ~via BB (wap.pinstack.com)~yeah I'd suggest if you've tried diffrent batterys send the phone in they gave you a faulty phone

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