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well looks like it didnt work out im going to order a new one but ... BlackBerry Pearl forum

  1. #16
    sako94's Avatar
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    Re: My Blackberry not working??

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    well looks like it didnt work out im going to order a new one but i kept my battlery and back just in case they break or fry up

    thanks for all your help everyone!

  2. #17
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    Re: My Blackberry not working??

    I need help, I tried everything and now my bb pearl 8100 went from white screen to a black screen and blinking red light.

  3. #18
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    Re: My Blackberry not working??

    Quote Originally Posted by 777bren View Post
    I need help, I tried everything and now my bb pearl 8100 went from white screen to a black screen and blinking red light.

    Any idea what caused this? Did you add a new application, download anything (or drop the phone)?

    And what have you tried so far?
    BlackBerry® Certified Support Specialist
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  4. #19
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    Re: My Blackberry not working??

    I added Olive tree but it was working fine until later that day and all I say was a white screen and the blinking light. I followed all the threads on last night that was posted and nothing, and again today and it went from white screen to a black screen.

  5. #20
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    Re: My Blackberry not working??

    Try uninstalling Olive tree, and then turning off your phone and removing the battery, and starting up your device again. See if that makes any difference.

  6. #21
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    Re: My Blackberry not working??

    I tried that, I pulled the battery, tried Jl cmder, reinstalling dm, and tried to do appl load, and followed the 13 steps to reload, nothing, will only say, unable to connet

  7. #22
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    Re: My Blackberry not working??

    777

    Wow...you have been busy! Ok, so as I understand our current status is that you have performed a wipe with JL_Cmder, you have a good copy of desktop manager on your PC, have you installed the Operating system on your PC? If so, what version and is it for your carrier or a different carrier?
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  8. #23
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    Re: My Blackberry not working??

    yes, and it's tmobile

  9. #24
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    Re: My Blackberry not working??

    Which OS did you download and install? .107?

    And EXACTLY what happens when you try to install your operating system?
    Last edited by GaryF; 11-29-2007 at 07:37 PM.
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  10. #25
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    Re: My Blackberry not working??

    Jumping ahead...I assume these are the 13 steps you have tried. How many times? On this project it may take several tries....


    N8DBB
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    How To: ReInstall OS When Computer Won't Recognize The Device Is Connected
    Problem: When trying to re-install an operating system that constantly intializes, Desktop Manager will not recognize the device.

    Solution: The following walkthough!

    Thank you to Pentace for this excellent walkthough:

    FYI this will work for any handheld that constantly initializes.. aka the hourglass of doom.

    1. Install the desktop software.
    2. Install the handheld software. (If it is a non Vendor software.. exp. T-Mobile. search and delete the "vendor.xml" file.)
    3. Pull the battery out of your device.
    4. With the battery out connect the device to the computer.
    5. Go to Options and select "connection settings"
    6. Select USB PIN this may take a few moments since there is no battery in the device. you might even have to select detect device in some rare cases.
    7. Select the application loader icon.
    8. Select all software you want installed.
    9. Proceed to the end portion untill you see the "Finish" button.
    10. Very IMPORTANT. do not hit the finish button, instead select the ADVANCED button.
    11. Make sure both boxes are checked.
    12. Proceed until it asks you if you want to automatically back up and restore. Select DO NOT AUTOMATICALLY BACK UP MY HANDHELD.
    13. Once the process starts. take care not to bump out the cord and re-insert the battery. Again on some rare occasions you might have to wait until it finishes saying connect to insert the battery.

    THIS MAY FAIL THE FIRST OR SECOND TIME DONT WORRY JUST KEEP TRYING.

    If you do not get it by the 3rd time.. download the Blackberry java developers kit and install it. once installed find the javaloader.exe file and move it into the c:\ directory

    Once it is under the c:\, go to start then run and type. cmd.exe

    After the command prompt apears type in "c:\javaloader -usb wipe" to wipe the handheld


    *The reason I have highlighted Step 13 is that this is very important to do BEFORE the DM tries to re-start your device because it WILL NOT re-intialize your device IF THE BATTERY IS NOT IN YOUR DEVICE.
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  11. #26
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    Re: My Blackberry not working??

    Awseome guide Gary, i hope this helps Bren. Goodluck!!
    ~Lauren

  12. #27
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    Re: My Blackberry not working??

    Yes, I tried about 5 or6 times last night, and 4 today. Not sure about the os now but I got it from this site. After I put the battery back in and it finished the app. loader says, unable to connect to device.

  13. #28
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    Re: My Blackberry not working??

    Is your Pearl still under warrenty? What carrier do you have? Maybe you might want to try contacting them and see if they can exchange your phone..
    ~Lauren

  14. #29
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    Re: My Blackberry not working??

    I have tmobiel, and yes I'm under warranty. Thank you all for your help

  15. #30
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    Re: My Blackberry not working??

    then just use warrenty and get a new...

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