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Ok, so I just got a brand new Blackberry Pearl. I've been trying to load ... BlackBerry Pearl forum

  1. #1
    ac3p1l07's Avatar
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    Music Files Will Load But Not Play

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    Ok, so I just got a brand new Blackberry Pearl.

    I've been trying to load music on it and have been running into problem after problem. I called the guys at att and they said that it has to be under 128kbps. I checked the phone capabilities and it said mp3's .wav's, and several others should work.

    I've gotten my songs into mp3 format at 128kbps and loaded them onto my Pearl. When I try to play the files the music player opens up, but treats the file as if it was empty. I've moved ringtones to the music folder and they play fine, so its not the phone. I've tried MP3's, .wav, AC3, and several others that I can't remember the names of.

    I imagine I forgot something incredibly simple, but I just can't figure out what.

    PLEASE HELP!

  2. #2
    cherrichiodo's Avatar
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    Re: Music Files Will Load But Not Play

    ac - welcome to the stacks

    are you putting these files on the device memory or the media card?

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    reddog187's Avatar
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    Re: Music Files Will Load But Not Play

    if you're using the desktop manager that came with your pearl then you will need to download the newer version of that along with your current or upgraded OS.

    He's on AT&T cherri...this is probably the issue.

    This thread explains it all.
    http://blackberryforums.pinstack.com...tml#post281001

    If you need directions go to this thread and look at #7
    http://blackberryforums.pinstack.com..._mini_faq.html

  4. #4
    ac3p1l07's Avatar
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    Re: Music Files Will Load But Not Play

    (I'm on the phone now) I'm putting them on the memory card (1gig) using my computer. I may not be an expert, but I'm smarter than the average pc user, so that's why I came here. Like I said I've tried everything I can think of.

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    Re: Music Files Will Load But Not Play

    Clarifying-my computer as in the program, not like my pc.

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    Re: Music Files Will Load But Not Play

    Yup you will need to download the newer version of the DM and install it to your PC and also your current or upgraded version of the handheld OS and install that to your PC. Then just plug in your BB and it should fix itself.

    Like I said you can go to that mini faq #7 and look for links and directions.

  7. #7
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    Re: Music Files Will Load But Not Play

    Thanks guys, I loaded the newest OS and retried loading the music. Once I got started I also found step by step instructions on loading the music. It mentioned a step that I had previously forgotten. I'm not sure which fixed it, but I imagine it was a little of both.

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    Re: Music Files Will Load But Not Play

    On My brothers pc. This is actually ac3

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