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hi guys, just got my 8100 pearl from a friend. how come i'can't view any ... BlackBerry Pearl forum

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    choy30's Avatar
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    multimedia

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    hi guys, just got my 8100 pearl from a friend. how come i'can't view any pictures and play music in my phone...it says "unable to display file"...this sucks

    thanks for the help

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    Dasher's Avatar
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    Re: multimedia

    Hello Choy! Welcome to the Stacks! Hope you dont mind me asking, Do you have a media card installed on your pearl? What is the format of the photo?
    A fool always finds a greater fool to admire him. Fools admire, but men of sense approve.

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    Re: multimedia

    If you used the CD that came with the phone to install Desktop Manager and sync your PC to load the songs and pictures, its likely that you have one of the corrupt Desktop Manager applications.

    You'll need to download the most recent Desktop Manager application, then download a new OS for your phone. After that, you'll be fine.

    If you need walkthroughs for those steps, let us know. There are threads on the stacks that can guide you through the process.

    Welcome to the Stacks!
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    Re: multimedia

    hi Dasher, yes, i have a mem card in my phone, jpeg and mp3 for the music

    hi La TuFu, i just copy and paste the songs and pics from PC to mem card.... how can I download the new desktop manager?

    thank you so much.....

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    Re: multimedia

    Just follow what LaTuFu has advised and you will be up and running soon! Good luck and please let us know if you need anything!
    A fool always finds a greater fool to admire him. Fools admire, but men of sense approve.

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    Re: multimedia

    thanks Dasher

    LaTuFu.... can i have the link for the new desktop manager? Thanks

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    Re: multimedia

    A fool always finds a greater fool to admire him. Fools admire, but men of sense approve.

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    Re: multimedia

    Thanks

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    Re: multimedia

    Quote Originally Posted by choy30 View Post
    Thanks
    Your welcome!
    A fool always finds a greater fool to admire him. Fools admire, but men of sense approve.

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    Re: multimedia

    this sucks!!! the site said my IP is tracked in a country(china) which won't allow me to download the software....

    thaks anyway Dasher.....

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    Dasher's Avatar
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    Re: multimedia

    Hope you dont mind me askin, Where did you purchase the Blackberry? China? Is the OS 3? or CSL?
    A fool always finds a greater fool to admire him. Fools admire, but men of sense approve.

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    Re: multimedia

    yup herein china.... how would i know if it's OS 3 or CSL? (sorry i don't anything about blackberry at the moment)

    Thanks for the patients

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    Re: multimedia

    sorry "patience"

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    Re: multimedia

    If you restart the device its the first thing you see. Have you tried to format the Media Card?
    A fool always finds a greater fool to admire him. Fools admire, but men of sense approve.

  15. #15
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    Re: multimedia

    i just formated my media card..still didn't work...i can't find the OS3 or CSL

    thanks

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