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  1. #1
    jameso333's Avatar
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    Question MMS problems (T-Mobile)

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    Ok I'm sure i am not the only person who is or who has had this problem. When people send me pictures or MMS messages the pictures do not show up??? What is goin on?? I am running v4.2.0.64 (platform 2.2.0.37) I think this is the latest one that T-Mobile has out... Any suggestions?

    Thanks!!

  2. #2
    kayos72's Avatar
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    Re: MMS problems (T-Mobile)

    welcome to the stacks
    this is a tmo known issue.
    all of us have had it, also sending is an issue.
    they know it's a problem.

    you are not alone.
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  3. #3
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    Re: MMS problems (T-Mobile)

    If the picture is blank then it is a known issue going on on the Tmo network. if nothing comes in it may be something different. Are you getting the blank mms?

  4. #4
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    Re: MMS problems (T-Mobile)

    Quote Originally Posted by Eddie_gauge
    If the picture is blank then it is a known issue going on on the Tmo network. if nothing comes in it may be something different. Are you getting the blank mms?
    It comes in blank...

  5. #5
    Eddie_gauge's Avatar
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    Re: MMS problems (T-Mobile)

    Then it is the known issue and as kayos said you are not alone. You can try the basics and it may help for a while such as a battery pull, and reregister on host routing table but ultimately until TMO and RIM fix it it won't work 100%

  6. #6
    jameso333's Avatar
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    Re: MMS problems (T-Mobile)

    Thanks guys! Hopefully they will fix this soon...

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    Re: MMS problems (T-Mobile)

    yeah im having the same problem as well. called tmobile and they tried to fix it. and an hour later they had no clue what was going on.
    Vince
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    Re: MMS problems (T-Mobile)

    Quote Originally Posted by getmore4life
    yeah im having the same problem as well. called tmobile and they tried to fix it. and an hour later they had no clue what was going on.
    It's a known problem...no fix yet...you can keep calling and bugging them.

    Maybe someone will get off their arse and fix it!

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    Re: MMS problems (T-Mobile)

    Yep, this issue is really big for me too, especially since I'm a very heavy MMS message sender.

    ~via BB (wap.pinstack.com)~

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    Re: MMS problems (T-Mobile)

    Yeah, same problem for me. I used to have my MMS Automatically Retrieved but i switched it to NEVER since i've had friends who accidentally sent me blank mms. With that not automatically retrieving, i know how big the file is. and if i still retrieve a blank ones, i just ask them to email it to me lol.

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    Re: MMS problems (T-Mobile)

    all you need to do is call CC ask for pda and have them send you the mms OTA if you go to mouse2mobile.com you can do it your self

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    kayos72's Avatar
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    Re: MMS problems (T-Mobile)

    Ive been on with tmo alot trying to fix this. it's a problem, they are working on it.
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  13. #13
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    Re: MMS problems (T-Mobile)

    Yeah an OTA will not fix it. It is an issue on the network hitting a good majority of subscribers.

    P.S. the actual link for TMO OTA is http://support.t-mobile.com/knowbase...ic/tm22882.htm?

    you can also get the step by step on how to set up your device as a modem here.

    If you look in the wireless configurator for mms the BB does not show up b/c it is governed by service books not regular OTA settings like a RAZR, MING, or other cell phone types.
    Last edited by Eddie_gauge; 06-09-2007 at 01:43 PM.

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