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The other day my friend ( who has a BB8100 on T-mobile service) removed the ... BlackBerry Pearl forum

  1. #1
    Evilsonic33's Avatar
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    MMS problem

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    The other day my friend ( who has a BB8100 on T-mobile service) removed the data plan from his contract and is now having problems receiving picture messages. Has this happened to anyone else before, if so how did you fix this problem? Please help

    Thanks
    Last edited by Evilsonic33; 02-06-2008 at 02:55 PM.

  2. #2
    DoubleM's Avatar
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    Re: MMS problem

    Data plans are different from sms/mms text add-ons. Not having a data plans should not affect text messaging. Have your friend cofirm that his/her texting options weren't cancelled as well.

  3. #3
    iridemybike's Avatar
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    The fix for the problem is to put the data package back on. Regradless of text messaging package the Blackberry needs the data package to send and receive picture messages.

    Tucker

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    Evilsonic33's Avatar
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    Re: MMS problem

    There isn't anything I can do to help him out? You know like to download an update OS that might have the packs or files needed? I did this with my own BB8100(AT&T) and it worked. Anyone have any ideas?

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    Re: MMS problem

    Look into your service books. The mms service books was taken out when the data was taken probably.

    Option 1. Call TMo and ask for the "Blackberry feature enabler". That should do it.
    Option 2. Back up the service books from another person with the same berry and the same service provider (TMo) and use the DM to restore to the other berry.
    Option 3. If possible get the TZones from TMo. They usually dont give it out for berrys but its worth a try I guess. PS: TZones from TMo costs money.

    Good luck.

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