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I just got my Pearl Monday, and have not had a single problem with it ... BlackBerry Pearl forum

  1. #1
    tsquare's Avatar
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    mms and missed call icon on pearl

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    I just got my Pearl Monday, and have not had a single problem with it until today. First, I tried to send an MMS for the first time, and it just sits there with the hour glass rotating forever, I have let it set as long as 30 mins, then I pull the battery. I have tried this with various pictures and the same result each time. Second, I missed a call, and now I have the missed call icon stuck on there. I have pulled battery, turned it off, and nothing makes it go away. Any help on these issues would be great.

  2. #2
    I7oobie's Avatar
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    Re: mms and missed call icon on pearl

    Sounds like it might be a defective phone, did you call tech suport?
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  3. #3
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    Re: mms and missed call icon on pearl

    I had hard boot to get the missed call to correct. I reduced the pixel size of the pictures to about 300 and it worked. The size maybe to large
    ~via BB (wap.pinstack.com)~

  4. #4
    tsquare's Avatar
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    Re: mms and missed call icon on pearl

    just got off the phone with tech. they had my phone on their end as a Samsung T809, after he fixed that, then pic messaging worked. He had me do an appload and reset the device, that took care of the missed call icon.

  5. #5
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    Re: mms and missed call icon on pearl

    My picture messaging is slow sometimes, but no where like what you had. Glad you got it fixed.

  6. #6
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    Re: mms and missed call icon on pearl

    I'm a new Forum member, new blackberry user, new Pearl owner . . . old T-Mobile subscriber. I also had a stuck 'missed call' icon and had to perform a backup, wipe and restore (per the tech) to correct it. Trouble is, now that I did that I lost the ability to set different 'Message Background Colours'. When I change 'Other Message' colour, it changes it for all messages (even Enterprise Messages). When I change 'Enterprise Messages' colour, nothing changes. Tech said swap the phone out! Any other ideas?

  7. #7
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    Re: mms and missed call icon on pearl

    referee22, Welcome to PinStack.

    First try a Cold Reboot (Battery Out, wait 15-30 sec, Battery Back in). If that doesn't work, Try doing one more wipe and reload of the OS.

    Hope this helps
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  8. #8
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    Re: mms and missed call icon on pearl

    ~via BB (wap.pinstack.com)~I had proba with t-mo mms forever woth my old treo-allegedly this almost always is a carrier issue, not a phone issue. Ialso had a prob with stick icons-a reset cleared it up.

  9. #9
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    Re: mms and missed call icon on pearl

    Still no good. Wondering if the capture contains the problem and the restore is bringing it back? Can I selectively not restore the Message Colour Options? I'm tired of working this minor issue ... but it did bring up another procedural issue I couldn't correct. After the restore, I was unable to synchronize/reconcile my Inbox from my Outlook via Blackberry Enterprise Server (it was lost in the wipe and not returned from the restore) to my Pearl. Is there a trick?

  10. #10
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    Re: mms and missed call icon on pearl

    i need someone with t-mobile to call tmovile and get my mep number for me cuz i got cungular but a t mobile pearl.

  11. #11
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    Re: mms and missed call icon on pearl

    see my answer on your other post. thanks
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  12. #12
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    Re: mms and missed call icon on pearl

    I Have An Att Phone. Same Pearl 8100.

    Why Can I Not Get The Mms Feature On This Phone?

  13. #13
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    Re: mms and missed call icon on pearl

    I cannot get rid on my 8820 orphan icon either...

  14. #14
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    Re: mms and missed call icon on pearl

    I want my missed phone icon GONE!!! AAARRGGHHHH!!!

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