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Okay, I upgraded to .101 OS and was proud of myself. Then I noticed that ... BlackBerry Pearl forum

  1. #1
    rlerwin's Avatar
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    Question Messed Up SoftReset & Color Pearl after Upgrade

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    Okay, I upgraded to .101 OS and was proud of myself. Then I noticed that some apps didn't seem to make it (browser). I decided to use SoftReset which I'd downleaded a couple weeks ago. Well, I didn't want to work. No error message, just ignored me. Then I noticed that my Color Pearl was no longer working and it wasn't listed under Options (that IS where it was, yes?).

    I pulled the battery and my browser reappeared but SoftReset and Color Pearl never showed up. So, this is where I think I can fix it on my own. Mistake. I tried to delete and then reload those 2 apps. The DM seems to let me do this, but 1) Color Pearl just doesn't show up on my BB anywhere and 2) I do get the SoftReset icon but it says "Error starting SoftReset: Error loading module 'SoftReset' too many applications loaded." Oh CRAP!

    Can someone tell me how to fix my screw up?

    Thanx much!!
    Last edited by rlerwin; 07-16-2007 at 06:18 AM.

  2. #2
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    Re: Messed Up SoftReset & Color Pearl after Upgrade

    Go to ( Settings/Tools ) --> Options --> Advanced Options --> Applications. Scroll through the list of applications and highlight SoftReset. Click the Menu button and select delete. Let the device restart if it asks to. Scroll through the list again and see if there's anything else that looks like it might be that application. Do the same for Color Pearl. It's rare, but occasionally an application has two names depending on the version and whether it was installed OTA or through Application Loader.

    Once you've cleared the error, try reloading the apps one at a time.
    .
    JerryD

  3. #3
    rlerwin's Avatar
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    Re: Messed Up SoftReset & Color Pearl after Upgrade

    Thanks, but that's exactly what I tried. My confidence level was up, so after I realized that I couldn't find CP or SR, I deleted them on the phone and then reloaded thru DM. Nada... I am willing to give up SR, but I want the pretty pearl colors back!!

    Do you think that I should try to restore the backup that I did prior to OS upgrade? That's when my beloved CP was working. Then I guess I could re-upgrade and see if it works that time.

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    Re: Messed Up SoftReset & Color Pearl after Upgrade

    have you tried reinstalling them OTA?

  5. #5
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    Re: Messed Up SoftReset & Color Pearl after Upgrade

    Did you install the first time OTA or with DM? If you used DM (andthe alx/cod files are still on your desktop machine) you just need to launch App Loader and add these applications. If not and you wish to go this route here is the link to the zip files (DONT FORGET TO UNZIP THEM!)....

    http://www.geekandproud.net/blackberry-software/
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    Re: Messed Up SoftReset & Color Pearl after Upgrade

    I added them via DM and that's how I've tried to re-install. First time I just tried using the alx that were still on the desktop, but after it didn't work I thought maybe they were wonky, so I redownloaded them and tried again. Still no luck. I keep getting that there are too many installations for SR and just nothing for CP. Oh, and I deleted on the phone and in DM before I tried again.

    I'll try OTA and see if that gets around this thing. Otherwise I may be looking at reinstalling my backup. Ugh.

  7. #7
    rlerwin's Avatar
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    Re: Messed Up SoftReset & Color Pearl after Upgrade

    Did the OTA with the same results....

    - Color Pearl doesn't show up under Options (and there are no colors)

    - SoftReset says "Error starting SoftReset: Error loading module 'SoftReset' too many applications loaded."

  8. #8
    anfrey's Avatar
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    Re: Messed Up SoftReset & Color Pearl after Upgrade

    how much free space do you have left?

  9. #9
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    Re: Messed Up SoftReset & Color Pearl after Upgrade

    Just to be sure... do these applicaitons show up NOW in your application loader with a check mark in the box? If yes, Did you have attempt to remove these applications using the application loader in DeskTop manager (as in removing the check mark in the wizard) and what was the result?
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    Re: Messed Up SoftReset & Color Pearl after Upgrade

    What Desk top manger version are your running? Did you Download from the web?
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  11. #11
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    Re: Messed Up SoftReset & Color Pearl after Upgrade

    Okay, all....here's an update. First to answer the q's -

    -File Free: 8552064 bytes
    -DM Version 4.2.0.14
    -I did remove the apps in the DM by choosing Delete and they did go away (I also deleted from BB in Applications)

    Now, you aren't going to believe this! First I did a restore from my backup prior to the OS upgrade. The SoftReset icon was still there (as well as the Error message when I clicked it). Okay, so then I did a wipe (Options/Security). Sucker is still an icon and still unusable. Okaaaay, lastly I did a the following "the Application Loader applet in Desktop Manager. You choose to re-install the OS and use the Advanced button to choose to delete all applications and data on the device" (got it from a How to Hard Reset thread). And guess what? YEP! Freakin' SoftReset was still there!

    Okay, I give up!! I am kinda bummed about the SR, but I'll just delete it and get over it. But I am MAJORLY bummed about the Color Pearl. Loved that app! If anybody can come up with any other suggestions to save CP, please....I'm willing to try just about anything.
    Last edited by rlerwin; 07-16-2007 at 08:44 PM.

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    Re: Messed Up SoftReset & Color Pearl after Upgrade

    i suggest you upgrade your DM. we are on version 4.2.2.14 already. (that's 4.2SP2). i heard tales about how the version of DM that ships with the phone is buggy.

  13. #13
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    Re: Messed Up SoftReset & Color Pearl after Upgrade

    Quote Originally Posted by anfrey
    i suggest you upgrade your DM. we are on version 4.2.2.14 already. (that's 4.2SP2). i heard tales about how the version of DM that ships with the phone is buggy.
    Okay....will do as I am willing to try just about anything now. Where can I find it? Did a quick search on the stacks and didn't find the locale.


    EDIT - Found it!
    Last edited by rlerwin; 07-16-2007 at 11:10 PM.

  14. #14
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    Re: Messed Up SoftReset & Color Pearl after Upgrade


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