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I used to have the option to delete a message on handheld and\or mailbox. All ... BlackBerry Pearl forum

  1. #1
    terrapin's Avatar
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    message delete options

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    I used to have the option to delete a message on handheld and\or mailbox. All of a sudden I only have delete and cancel. How do I restore the option?

  2. #2
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    Re: message delete options

    Do you have any email account setted up in the phone ?
    I'm french canadian so I can also help you in french, just PM me
    UNLESS it is for a BETA OS, it's at your own risk and I won't support it
    Sn1p3r

  3. #3
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    Re: message delete options

    goto options n change the setting
    Better Times Ahead

    Jim
    PIN - 2052B397
    Email - kunalakajim@gmail.com

  4. #4
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    Re: message delete options

    From message inbox, go to options, then goto email reconcilliation, then for the delete on: you can choose prompt,Mailbox and Handheld or just handheld. You have something other than prompt at the moment.

  5. #5
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    Re: message delete options

    I went to mailbox, options, email rec. And are "message services" my Comcast is selected but there is no option to choose delete option.

  6. #6
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    Re: message delete options

    I do have an option ti change the "message services" from my Comcast address to Blackberry messenger - I then get the prompt on delete option but when i set that, I still did not have the option to delete on handheld, mailbox, or both...

  7. #7
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    Re: message delete options

    I have the same problem. I went to email options and tried to re-configure but I still cannot go back to the option of deleting on handheld and server. Please advise!!!!

  8. #8
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    Re: message delete options

    estebin welcome to the stacks!
    which email address are you trying to delete from? the @blackberry does not have a desktop so it will not ask.
    Been a long while since last login. Sorry all, adjusting to a new life is great and hell at the same time!!

  9. #9
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    Re: message delete options

    Thanks for the info guys. I was actually interested in learning how to just delete off the handheld each time instead of being prompted. Thanks again!

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